M1 MacBook Pro losing Volume

While watching a film or YouTube the volume drops very low. The controls are all set at about three quarters. After some time the volume comes back. This does not happen on headphones or AirPods. Any thoughts.

Posted on Oct 5, 2023 1:21 PM

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2 replies

Oct 7, 2023 8:11 AM in response to owlthorp

Greetings owlthorp,


We understand that you're experiencing sound issues with your Mac and we'd like to provide you with some guidance:


Be sure your Mac is running the latest software version. This is to ensure that it has all the latest fixes:

Update macOS on Mac


"Check your sound settings

First, disconnect any cables from the USB, Thunderbolt, or 3.5mm audio ports on your Mac.

  1. From the Apple menu , choose System Settings (or System Preferences).
  2. Click Sound.
  3. Click the Output tab, then select the built-in speakers. If you don’t see built-in speakers as an option in the Output window, contact Apple Support.
  4. If the Output volume slider is set low, move the slider to the right and test again."


More details here: If the internal speakers on your Mac aren't working


If the issue persists, we suggest that you have your Mac evaluated by a certified Apple technician. You can follow this link to connect with them: Mac Repair & Service


All the best.


M1 MacBook Pro losing Volume

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