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iPod touch will not connect to the App Store

I just received an iPod touch 6th generation. I was given this iPod due to a medical procedure that is to control my device that was implanted. I cannot connect to the App Store. Any suggestions? I really need to get the app downloaded and it will not work on my phone.

Posted on Oct 5, 2023 8:03 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 6, 2023 1:21 AM

Check the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

2 replies
Question marked as Top-ranking reply

Oct 6, 2023 1:21 AM in response to babybott

Check the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

iPod touch will not connect to the App Store

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