Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

iPod touch will not connect to the App Store

I just received an iPod touch 6th generation. I was given this iPod due to a medical procedure that is to control my device that was implanted. I cannot connect to the App Store. Any suggestions? I really need to get the app downloaded and it will not work on my phone.

Posted on Oct 5, 2023 8:03 PM

Reply
Question marked as Best reply

Posted on Oct 6, 2023 1:21 AM

Check the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

1 reply
Question marked as Best reply

Oct 6, 2023 1:21 AM in response to babybott

Check the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

iPod touch will not connect to the App Store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.