iOS 17.0.3 Silence Unknown Callers silences all callers not in contacts list
My prior iPhone was the 13 Pro. I was running iOS 17.0.1 with "silence unknown callers" enabled.
It would stop calls that normally appear on the caller ID as "unknown" and "blocked". I had no issues receiving calls from numbers not in my contacts list. So a restaurant I made a reservation at could reach me despite not being in my contacts. Numbers I've had zero contact with were able to call me and ring my phone, without issue.
My 15 Pro arrived and I mirror it from the 13 pro so this setting carried over but ever since, my phone hardly rings. Even when Apple Technical Support was trying to call me, it was silenced and sent to VM. This is in contrast to a month earlier when Apple Technical Support was able to ring through on the 13 Pro, with that same setting enabled.
I turned it off so Apple Technical Support could call me tonight but that agent insists the whole point of the silence unknown callers feature is to silence any call originating from a number not in my contacts. This description contradicts how my 13 Pro behaved.
As a test, I'm going to visit my carrier and see if they can put a sim in my 13 Pro so I can call it from a number not in the contact list to see that it does in fact ring through. I looked at the call history (that predates the 15 Pro) and I received and answered calls from numbers not in my contacts. If that feature silences calls originating from unrecognized numbers, how did I answer them? I watched how the 15 Pro responds to incoming calls with that feature on, it silences them and shunts them to VM many times faster than I could even hope to answer it, even if I was waiting in anticipation.
My question is, how is this feature supposed to work?
iPhone 15 Pro