Sonoma 14.0, the speaker and video does not work

Hi, I need help ! my Mac. after updated to Sonoma 14.0, my Mac. can not play video and the speaker is not working too, I try to check Sound in Setting, the output in not in mute style. I have no idea how to fix it.

Posted on Oct 6, 2023 2:06 AM

Top-ranking reply

Sean_B1

Community Specialist

Posted on Oct 7, 2023 3:52 PM

Hello Hout007,

We would like to see how we can help you with your videos not playing as expected. Are you having this issue with all apps, or only one specific app? Check out the steps in this link and get back to us with your results: If the internal speakers on your Mac aren't working - Apple Support

"Check your sound settings

First, disconnect any cables from the USB, Thunderbolt, or 3.5mm audio ports on your Mac.

From the Apple menu , choose System Settings (or System Preferences).
Click Sound.
Click the Output tab, then select the built-in speakers. If you don’t see built-in speakers as an option in the Output window, contact Apple Support.
If the Output volume slider is set low, move the slider to the right and test again.
If the Mute checkbox is selected, deselect it and test again.
If you still don’t hear any sound, contact Apple Support."

Cheers!

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17 replies

Feb 17, 2024 6:53 PM in response to Anurag1524

I also tried resetting the NVRAM but when I restarted and pushed the command+option+P+R nothing happened. I just arrived at the sign-in screen.

Jun 5, 2024 9:08 PM in response to Hout007

After the Sonoma 14.5 update my speaker is making a weird sound. It sounds like an interference, but it did not happen before, my MacBook Pro was perfectly fine.

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Sonoma 14.0, the speaker and video does not work