Contacts disappear
Since the last update the phone numbers in my contact list disappear (E Mails don’t disappear) and I have to boot up the phone to get them back, any ideas??
iPhone 14 Pro, iOS 16
User profile for user:
Michele_4_411
User level:
Community Specialist
Hi Jimbob1177,
We'd love to help out. To be clear, you're saying the rest of the contacts info is still there, but not phone numbers? If so, that is certainly not expected behavior. You listed your iOS version as iOS 16. We recommend updating to the latest version of iOS by following the steps below.
"Update your iPhone or iPad wirelessly
- Back up your device using iCloud or your computer.
- Plug your device into power and connect to the internet with Wi-Fi.
- Go to Settings > General, then tap Software Update.
- If you see more than one software update option available, choose the one that you want to install.
- Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do."
Reference: Update your iPhone or iPad - Apple Support
We hope that updating resolves the issue for you.
Cheers!