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AppleTV with Stereo HomePod mini's - audio mutes sporadically

Apple TV 4K with two HomePod mini sporadically drops audio while TV video continues to play. A small rewind using remote demonstrates that the audio can play properly for that section of content.


Issues occurs across multiple apps. YouTubeTV, Paramount+ and others.


All SW is latest public released (non-beta) version.


Now is this resolved?

Apple TV HD, tvOS 13

Posted on Oct 6, 2023 4:12 AM

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5 replies

Oct 7, 2023 5:53 PM in response to djpower

Hey djpower ,


We'd recommend checking out this article as it provides steps to take that may help to resolve the issue: If HomePod or HomePod mini isn't responding - Apple Support



Check your Wi-Fi connection

HomePod and HomePod mini automatically connect to the same Wi-Fi network as your iPhone or iPad. To check your Wi-Fi signal strength:

  1. Open the Home app on your iPhone, iPad, or Mac.
  2. Tap or click HomePod, then tap or click the Settings button .
  3. Scroll down to Wi-Fi Network. The Wi-Fi signal strength indicator appears next to your network name.

Wi-Fi Network appears towards the bottom of the HomePod settings screen

If the signal strength indicator shows two bars or fewer , your Wi-Fi signal strength is weak. Try moving your HomePod speaker closer to your router and remove potential sources of wireless interference.

If the signal strength indicator shows an exclamation point learn what to do.

Learn what to do if Siri on your HomePod says it can't connect to the internet

HomePod and HomePod mini support captive portal Wi-Fi networks that require additional sign-in steps, for example, those provided by hotels or dorms. Use your iPhone or iPad to connect to the network, then follow the onscreen instructions for setup.

The Wi-Fi signal strength indicator isn't supported on HomePod speakers connected to networks that block peer-to-peer traffic, like some captive networks. 


Restart HomePod or HomePod mini

  1. Open the Home app on your iPhone, iPad, or Mac.
  2. Tap or click HomePod, then tap or click the Settings button .
  3. If you have two HomePod speakers set up as a stereo pair, select Restart HomePod. If your HomePod speaker is not set up as a stereo pair, select Reset HomePod, then select Restart HomePod. 

If you don't see an option to restart your HomePod, unplug it from power, then plug it back in and try again.

If HomePod still doesn't respond, reset it.

Get more help

If you still have issues using HomePod, contact Apple Support.


Thanks!





AppleTV with Stereo HomePod mini's - audio mutes sporadically

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