I had a iPhone X in Jan. I sold it and backed it up to iCloud. I bought a new iPhone now after ten months. I want to restore my backup but it isnt showing up when i set my phone up.

Is there a time limit for backups to stay or is it a glitch

Posted on Oct 6, 2023 5:32 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 6, 2023 6:00 AM

Are you using the same Apple ID you were using on the iPhone X?

Also, what steps did you follow to make that backup?

Sounds like maybe you never made the backup, or you used the temporary backup option


Backups should remain on iCloud until replaced by a different one. The only exception to this, is if you used the temporary backup option.

Get temporary iCloud storage when you buy a new iPhone or iPad - Apple Support

If you don't have enough iCloud storage, you'll see a message that says

you're eligible to get free extra iCloud storage. Tap Continue.


If you saw the message above, and accepted, that backup only lives on iCloud for 21 days, after which time it is deleted.


3 replies
Question marked as Top-ranking reply

Oct 6, 2023 6:00 AM in response to mhk876_

Are you using the same Apple ID you were using on the iPhone X?

Also, what steps did you follow to make that backup?

Sounds like maybe you never made the backup, or you used the temporary backup option


Backups should remain on iCloud until replaced by a different one. The only exception to this, is if you used the temporary backup option.

Get temporary iCloud storage when you buy a new iPhone or iPad - Apple Support

If you don't have enough iCloud storage, you'll see a message that says

you're eligible to get free extra iCloud storage. Tap Continue.


If you saw the message above, and accepted, that backup only lives on iCloud for 21 days, after which time it is deleted.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I had a iPhone X in Jan. I sold it and backed it up to iCloud. I bought a new iPhone now after ten months. I want to restore my backup but it isnt showing up when i set my phone up.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.