I am trying to setup a new iPhone 11 using my 14Pro and it is stalling for over an hour on the ios 17.0.3. What to do?

I am into the transfer of data going on 1.5 hours between the phones. The 14 says "Waiting for Software Update and the iPhone 11 screen says ios 17.0.3 Install now. I clicked on install now and I get a spinning wheel. For almost an hour. How do I get out of this?


Thanks!


Posted on Oct 6, 2023 9:07 AM

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Question marked as Best reply

Posted on Oct 6, 2023 9:10 AM

To update over the air from the phone all of these requirements must be met:

  • You need at least 10 GB of free storage for iOS 16 and later or 6 GB for iOS 15 or lower; more is better
  • You must be connected to a Wi-Fi network (and not a personal hotspot) unless it is an iPhone that supports cellular 5G (12, 13, 14 or SE 3rd edition) and has a 5G network connection
  • The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
  • The phone must not be in Low Power Mode
  • The phone must not be connected through VPN, and it may be necessary to delete any VPN apps and VPN profiles
  • The phone cannot be in Airplane mode and must have a cellular data connection
  • You cannot still have a beta of a previous version installed on the phone
  • You cannot have a previous version that was downloaded, but not installed - go to Settings/General/iPhone Storage to look; if you find an iOS installer, delete it


If you can't meet all of them you can still update using your computer.

3 replies
Question marked as Best reply

Oct 6, 2023 9:10 AM in response to Rich Fletcher

To update over the air from the phone all of these requirements must be met:

  • You need at least 10 GB of free storage for iOS 16 and later or 6 GB for iOS 15 or lower; more is better
  • You must be connected to a Wi-Fi network (and not a personal hotspot) unless it is an iPhone that supports cellular 5G (12, 13, 14 or SE 3rd edition) and has a 5G network connection
  • The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
  • The phone must not be in Low Power Mode
  • The phone must not be connected through VPN, and it may be necessary to delete any VPN apps and VPN profiles
  • The phone cannot be in Airplane mode and must have a cellular data connection
  • You cannot still have a beta of a previous version installed on the phone
  • You cannot have a previous version that was downloaded, but not installed - go to Settings/General/iPhone Storage to look; if you find an iOS installer, delete it


If you can't meet all of them you can still update using your computer.

I am trying to setup a new iPhone 11 using my 14Pro and it is stalling for over an hour on the ios 17.0.3. What to do?

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