I have just had to have my Mac reformatted by the Genius Bar to resolve issues. Now hen I try to insert an image into a Signature in Mail it shows the text but the image is replaced by a grey block with the "Missing Plug-in" message.
I have previously used this signature with the image on this machine when it had previously been updated to Sonoma from Ventura.
Anyone any ideas on this?
Mac Mini/Sonoma 14.0
Mac mini (M2 Pro, 2023)
JJGraphics wrote:
I have just had to have my Mac reformatted by the Genius Bar to resolve issues. Now hen I try to insert an image into a Signature in Mail it shows the text
but the image is replaced by a grey block with the "Missing Plug-in" message.
I have previously used this signature with the image on this machine when it had previously been updated to Sonoma from Ventura.
Anyone any ideas on this?
Mac Mini/Sonoma 14.0
https://discussions.apple.com/content/attachment/bfcb5d1e-21de-4780-a2d0-a28c4230c0d7
You do not say why you had to have your Drive reformatted(?) is there a bigger issue...
Not sure the relevance of the screenshot...
where is the message?
I see now your SS was so tiny I could not read it
Note—None of my 5 signature w/ images have been affected by the Sonoma upgrade...
What I can say— Plug-ins are no longer supported in macOS Sonoma.
The new way is "Extensions" see: Mail>Settings>Extensions
—Delete/ Remove/uninstall any old Plug-ins
—If there is a third party involved look for an update there.
Delete the old signatures and build them back new and compare your results.
ref: Create and use email signatures in Mail on Mac - Apple Support
Hi did you ever find an answer to your issue? I am having the same problem
Hi John - I am having the same problem. Please tell me what you mean by "creating a new User."
Thanks,
Therese
I did a re-install of Sonoma and problem still persisted
I got a brand new M3 MBP, I did not migrate any data at all. I set the mac as a new device, I am also having the same issue.
Did not work for me. Tried 20kb JPEG and PNG - neither show up here.
Same problem here with a virgin M3 Max. Obviously a bug. Please fix.
Hm, good for you. But my image is only 16 kb and still refusing to be uploaded in the signature.
This is exactly the same for me Paul. In signature settings the image doesn't show, but appears when I select that signature in a new email.
I don't, for sure. I've always been an advocate against those kind of products, exactly because of their hidden potential of messing with things more than helping.
It wasn't fixed for me. I'm on 14.3.1 and I've tried everything. Definitely a continuing Sonoma issue they need to fix.
"Missing Plug-in" when inserting image into Mail Signature
