IPhone 15 Pro rings once and goes to Voicemail

Hi Danays,

If you haven't done so yet, restart your iPhone. Although simple, this step can help correct some unexpected issues. It's also a good idea to make sure your iPhone is running the latest iOS version, since this can help with overall performance: Update your iPhone or iPad

If an update is available, be sure to create a backup before installing it.

1. Back up your device using iCloud or your computer.

2. Plug your device into power and connect to the internet with Wi-Fi.

3. Go to Settings > General, then tap Software Update.

4. If you see more than one software update option available, choose the one that you want to install.

5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.

If the calling issue isn't resolved, there are some additional steps that may be helpful in this resource: If you can't make or receive calls on your iPhone

Review this article for help with sound and vibration: Change iPhone sounds and vibrations

If these issues continue, reach out to Apple Support directly so they can look into this with you further. They can be contacted here: Get Support or by calling the most applicable phone number from this list: Contact Apple for support and service.

Regards.

It has everything to do with the number of rings. But that's OK if you don't want to take my advice. There is NO setting on your iPhone which can change this. Carriers deliver phone calls and carriers determine the number of rings.

BTW., I had the same issue with AT&T at one time. A simple call to them to ask them to increase the time for my phone to ring, was the solution. But again, you don't have to believe me at all.

Fs61 wrote:

I have 2 lines on my iPhone 15B PRO MAX and this problem only occurs with my AT&T line. The other one is TMobile and I do not have an issue with this one.

The number of rings is set by your carrier. If this is an issue with your AT&T line, contact AT&T and ask them to increase the number of rings for that line.

Fs61 wrote:

It has nothing to do with the number of rings. The incoming call rings once and then it goes silent. Only happenes with my AT&T line. The other one rings normally.

As lobsterghost1 correctly said, the very fact that it rang once means it is not going straight to voicemail, it is timing out. Cell calls are usually set to time out after a number of seconds with a max of 30 seconds.

The very fact that the other line rings clinches it.

Contact your carrier who is responsible for how long your phone rings.

I’ve had this exact same issue since I got my 15 pro max, I’ve reset network settings, did a entire clean install, turned roaming on and off and talked to the carrier support more than a half dozen times. I don’t know if the phone is defective or it’s a software glitch (updated to latest iOS) I’m even dropping calls and going to direct to voicemail on WiFi ..very frustrating.. any update on yours?

Danays,

Thanks. If you're experiencing unexpected behavior with iOS, you can report this at Apple's feedback website or contact Apple Support:

Product Feedback

Get Support

In regards to your photos, if you sync with iTunes, you're doing exactly that--your iPhone synchronizes photos with your computer. If you then enable iCloud Photos, this sync will be removed.

Sync photos in iTunes on PC with devices - Apple Support

If you'd like to import your photos directly onto your iPhone, you can do this: Import and export photos and videos on iPhone - Apple Support

If you choose to use iCloud Photos, it can sync photos on all of your devices. Once photos are imported onto your device, they'd sync from iPhone. Or, you can upload your photos to iCloud and then enable iCloud Photos on your iPhone to synchronize them.

Use iCloud Photos on iCloud.com - Apple Support

Set up and use iCloud Photos on your Windows PC - Apple Support

That should help.

Take care.

Hey Danays,

Please don't hesitate to let us know if you need additional assistance.

Take care.

I am having the same issue. Did they help you with this? If so, what did they do?

I have the same issue and it’s honestly so frustrating because no one seems to be able to help resolve this. Apple please find a solution to this problem asap

I have 2 lines on my iPhone 15B PRO MAX and this problem only occurs with my AT&T line. The other one is TMobile and I do not have an issue with this one.