My apple watch is not being recogized by my new iphone 15 pro max

Hello - I just recently updated to a new iphone 15. My apple series 7 watch is not being recognized by my new phone. I have tried pairing the devices multiple times with no success.

Apple Watch Series 7, watchOS 9

Posted on Oct 7, 2023 9:17 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 8, 2023 5:34 PM

Hi 2JohnScott,


We'd love to see if we can help get the issue resolved for you. You will find links for for if you do still have your old phone, as well as if you don't below.


"Here's what you need

  • Your Apple ID and password (so you can turn off Activation Lock)
  • Your old and new iPhone both need to be connected to Wi-Fi
  • Your Apple Watch and iPhone both need to be at least 50 percent charged
  • Your Apple Watch passcode (get help if you forgot your passcode)


If you don't have your old iPhone, you need to use different steps. Choose an option below. 



Reference: How to pair your Apple Watch with a new iPhone - Apple Support for additional steps and troubleshooting.


Cheers!



2 replies
Question marked as Top-ranking reply

Oct 8, 2023 5:34 PM in response to 2JohnScott

Hi 2JohnScott,


We'd love to see if we can help get the issue resolved for you. You will find links for for if you do still have your old phone, as well as if you don't below.


"Here's what you need

  • Your Apple ID and password (so you can turn off Activation Lock)
  • Your old and new iPhone both need to be connected to Wi-Fi
  • Your Apple Watch and iPhone both need to be at least 50 percent charged
  • Your Apple Watch passcode (get help if you forgot your passcode)


If you don't have your old iPhone, you need to use different steps. Choose an option below. 



Reference: How to pair your Apple Watch with a new iPhone - Apple Support for additional steps and troubleshooting.


Cheers!



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My apple watch is not being recogized by my new iphone 15 pro max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.