Where can I find drivers for HP printers compatible with Sonoma?

My old HP printer quit connecting with the new Sonoma 14 update on my I-Mac. After finding the HP community site it appears double jeopardy: Sonoma 14 doesn't work for HP printers and HP doesn't have drivers above 13. (Actually, I could only find 11.)


As statements on the net aren't always true, just wondering is anyones HP printer working on Apple after upgrading to Sonoma 14? If so, where did you find your driver, please?


Mine is by USB connection.


thanks!


[Re-Titled by Moderator]

iMac 24″, macOS 14.0

Posted on Oct 7, 2023 1:13 PM

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Question marked as Top-ranking reply

Posted on Dec 28, 2023 8:10 PM

I followed instructions found via this link.

https://machow2.com/hp-laserjet-drivers-mac/


Downloaded this from Apple:

HP 5.1.1 Printer Software Update


Somewhere in between, had to also download Rosetta to enable Intel software to run on newer silicon chip.

After downloading the above printer software update, I was able to install the HP printer and it found the driver successfully.


Still can't get it to scan though. If anyone else had success getting an HP All in One to scan properly, please do share.

44 replies
Question marked as Top-ranking reply

Dec 28, 2023 8:10 PM in response to helpless111

I followed instructions found via this link.

https://machow2.com/hp-laserjet-drivers-mac/


Downloaded this from Apple:

HP 5.1.1 Printer Software Update


Somewhere in between, had to also download Rosetta to enable Intel software to run on newer silicon chip.

After downloading the above printer software update, I was able to install the HP printer and it found the driver successfully.


Still can't get it to scan though. If anyone else had success getting an HP All in One to scan properly, please do share.

Jun 16, 2024 11:13 AM in response to helpless111

I've got a really old HP P2015 printer but it stiil works well and I'm determined to get more miles out of it. I experienced the same issue when I bought a new MacBook Air M3 with Sonoma for my wife. There is a simple fix, at least for this simple printer: don't use the HP device-specific driver. When you add the printer, in the "Use:" dropdown, select Generic PostScript Printer. You'll get a warning that you "may not be able to use all of the features" of your printer but you should be able to print. Not upgrading software is a common ploy among tech companies to "encourage" customers to buy new hardware. Apple blaming HP for this issue is, at best, ironic.

Sep 4, 2024 8:16 AM in response to Mac Jim ID

But AirPrint printer doesn't support the full range of features such as duplex printing. So to use the full range of features, you have to use the non-airprint driver from HP directly.

For me, I managed to track down the bug on the HP Easy Start app. It required the Rosetta drivers which wasn't installed default on Sonoma. How I discovered the bug was that I downloaded the printer driver package "hp-printer-essentials-B-5_17_5_2.pkg" from HP directly.

You need to find the location of the ftp server from a log file in your library: ~/Library/Logs/HP Easy Start.log

For me, the URL is:

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/macOS12/hp-printer-essentials-B-5_16_5_7.pkg

Once the package is downloaded, you can run the package, and you will be prompted to install Rosetta if it's not installed.

Actually, after Rosetta is installed, you can go back and run HP Easy Start without any error.


Oct 8, 2023 8:59 AM in response to helpless111

HP Color LaserJet CP2025. No HP drivers available for any macOS in the last six years (or longer). Although this device is in Apple's HP 5.1.1 Printer Software update (12/2020), those requirements now state not compatible with macOS 12.* or newer.


This is strictly a laser printer so any reference to third-party scanning software is irrelevant.


Time for an AirPrint compatible printer replacement or a new device clearly indicating AirPrint support on the product literature.

Jun 16, 2024 11:44 AM in response to MdC3o1a

MdC3o1a wrote:

I've got a really old HP P2015 printer but it stiil works well and I'm determined to get more miles out of it. I experienced the same issue when I bought a new MacBook Air M3 with Sonoma for my wife. There is a simple fix, at least for this simple printer: don't use the HP device-specific driver. When you add the printer, in the "Use:" dropdown, select Generic PostScript Printer. You'll get a warning that you "may not be able to use all of the features" of your printer but you should be able to print. Not upgrading software is a common ploy among tech companies to "encourage" customers to buy new hardware. Apple blaming HP for this issue is, at best, ironic.

Whenever you rely on a device specific driver it is always that manufactures responsibility to maintain the drivers across any OS they want to continue to support. That is the reason for the push to AirPrint printers so you are not relying on the manufacturer for these drivers. The Generic PostScript driver that you used is provided by Apple when the manufacturer does not offer a specific driver and the printer does not support AirPrint.


With any future printer you purchase, you just need to make sure it is AirPrint compatible and you will no longer have the problem of the printer manufacturer not keeping up with the new OS versions or the scenario of blaming Apple or the printer manufacturer for the issue.

Oct 7, 2023 2:52 PM in response to helpless111

Verify if your HP printer is AirPrint compatible. If so, add the printer using the Bonjour connection instead of using the drivers. Printer device drivers have been a problem with every update as they are either not updated by the manufacturer to support the OS or the manufacturer quits supporting the printers all together. This is true of all manufacturers and occurs on both Mac and PC's. The solution is to only use a printer that is AirPrint compatible, which most are nowadays. This eliminates the need for any printer drivers from the manufacturer and will solve the problem of the device not working after an update. I have the HP OfficeJet 5740 and it continues to work with Sonoma and uses AirPrint with no drivers from HP.

Sep 4, 2024 8:27 AM in response to Jack H Ng

You need to download HP Easy Start app first, run it once, and it will crash without reporting any error. The result is that the HP drivers are not installed.

Then you need to find the location of the ftp server from a log file in your library: ~/Library/Logs/HP Easy Start.log

For me, the URL is:

https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/macOS12/hp-printer-essentials-B-5_16_5_7.pkg

Once the package is downloaded, you can run the package, and you will be prompted to install Rosetta if it's not installed.

Actually, after Rosetta is installed, you can go back and run HP Easy Start without any error.

Dec 22, 2023 7:55 AM in response to FlyingAppleFortress

Thanks FlyingAppleFortress, your detailed description made me dig a bit deeper and I found a solution for my problem thanks to you, indirectly.


I executed your steps a few times without any positive result, but I also noticed that adding the printer through the macOS Printers & Scanners panel, generated a file called “HP_6970_Air.ppd” (“HP_6970_Air” being the name I gave to my printer) in /private/etc/cups/ppd. That did NOT occur when using the HP Easy Start software. Examining this file with a text editor, I discovered these 3 lines at the end of the file:


*APScannerUUID: "DF5BC5D6-3939-F1BF-D7B7-0C11C773A409"

*APICADriver: True

*APScannerModulePath: "/Library/Image Capture/Devices/HP Scanner 3.app"


But there was NO HP Scanner 3.app in /Library/Image Capture/Devices/ !!!!


When I looked in my old MacBook Pro running Sierra I found that the same PPD has a different path and file for what I assume is the scanner driver:


“System/Library/Image Capture/Devices/AirScanScanner.app"


So I checked on my Macbook Air M2 and lo and behold, the AirScanScanner.app file was also present in the same location.


I then edited the “/private/etc/cups/ppd/HP_6970_Air.ppd” file to included that same line at the end and Presto! my scanner worked again.


Now, a word of warning, my recall of the steps might be a little troubled and I might have executed some other steps in between or repeated one or two a few times, like rebooting and emptying the bin, but the end result is that 


  1. there exists a “/private/etc/cups/ppd/HP_6970_Air.ppd” file and 
  2. the last line in that file says *APScannerModulePath: "/System/Library/Image Capture/Devices/AirScanScanner.app" and
  3. there exists a “System/Library/Image Capture/Devices/AirScanScanner.app” file.


So if you can somehow make these conditions true, you should be good, like I am now, after 3 days of swearing and hair pulling. If you want to try this, subsitute “HP_6970_Air” for your own printer name of course. 


Good luck



Dec 15, 2023 5:09 AM in response to helpless111

I have an Officejet 6700 printer and using Easy start application from HP site, everything is installed, also the good Easy Scan software (with OCR). The problem is that with OS Sonoma (never had beta) when printing with Acrobat Reader DC some options are not available stating I'm using Mac OS Sonoma Beta. But I only installed and have the final version !

Oct 8, 2023 8:42 AM in response to helpless111

helpless111 wrote:

Printer is an HP Color Laserjet CP2025
Hp Color Laser Jet HP2025
Not compatible with Air Print. No drivers after 10.12 that I could find.


see if there is anything here—


Vuescan drivers

https://www.hamrick.com/purchase-vuescan.html


scanner

http://exactscan.com/compatiblescanner.shtml




If in doubt I would contact HP... https://123.hp.com/us/en/

Dec 28, 2023 8:37 PM in response to shudapnow

shudapnow wrote:

I followed instructions found via this link.
https://machow2.com/hp-laserjet-drivers-mac/

Downloaded this from Apple:
HP 5.1.1 Printer Software Update

Somewhere in between, had to also download Rosetta to enable Intel software to run on newer silicon chip.
After downloading the above printer software update, I was able to install the HP printer and it found the driver successfully.

Still can't get it to scan though. If anyone else had success getting an HP All in One to scan properly, please do share.

Are you able to use Image Capture in your Applications folder for scanning?

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Where can I find drivers for HP printers compatible with Sonoma?

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