You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Face ID not working on iPhone XS Max

I don’t know what is wrong with my Face ID doesn’t work again!!!


please I need help iPhone XS max


[Re-Titled by Moderator]

iPhone XS Max, iOS 14

Posted on Oct 7, 2023 2:41 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 7, 2023 2:54 PM

Try the instructions in the following guides to address the Face ID issues that you are having.


👉 If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

👉 If Face ID isn't working on your iPhone or iPad Pro - Apple Support

 

If the guides, above, do not help resolve the Face ID issues, then contact 👉 Official Apple SupportOR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.


Axel F.

1 reply
Question marked as Top-ranking reply

Oct 7, 2023 2:54 PM in response to Alphatechinc

Try the instructions in the following guides to address the Face ID issues that you are having.


👉 If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

👉 If Face ID isn't working on your iPhone or iPad Pro - Apple Support

 

If the guides, above, do not help resolve the Face ID issues, then contact 👉 Official Apple SupportOR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.


Axel F.

Face ID not working on iPhone XS Max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.