hearing aids, accessibility

Your app is called Beltone HearMax, but what is your hearing aid type? You will need to have a made for iPhone hearing aid for this to work, do you have one of these?

• Beltone Achieve*
• Beltone Amaze
• Beltone Benefit*
• Beltone Boost
• Beltone Boost Max
• Beltone Boost Plus
• Beltone Boost Ultra
• Beltone Celebrate*
• Beltone First
• Beltone Imagine*
• Beltone Legend
• Beltone Silk
• Beltone Rely
• Beltone Trust

This are the made for iPhone hearing aids from Beltone

After you've verified that your hearing aids are compatible, follow these instructions

1. On your Mac, choose Apple menu  > System Settings, click Accessibility  in the sidebar, then click Hearing Devices on the right. (You may need to scroll down.)
2. If prompted, turn on Bluetooth.
3. Power your hearing devices off and back on again.
4. If you’re not sure how to power off your hearing devices, refer to the instructions that came with them or check with the audiologist who helped you set them up.
5. When your hearing devices appear in the list of available devices, move the pointer over them, then click Connect.
6. Pairing can take as long as 60 seconds — don’t try to stream audio or otherwise use the hearing devices until pairing is finished. When pairing is finished, you hear a series of beeps and a tone.

See this link for further reference

Use hearing devices with your Mac – Apple Support (UK)

To connect your made for iPhone hearing aids to your Mac there are certain requirements your Mac needs to met.

You will need a Mac with a M1 Pro or Max chip or with a M2 chip