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User profile for user: woz3323
woz3323 Author
User level: Level 1
4 points

User names and passwords for autofill greyed out on Safari Mac

Autofill stopped working for passwords and the option is greyed out to select. I have tried removing the plist, restarting several times, and logging out of my Apple ID and still cannot select this.


This problem started a couple weeks ago, prior to upgrading to Sonoma and was hoping the update would reset Safari, but it has not. I am using a MacBook Pro M1 2021 and other than updating the OS, have not made any changes. I have read this has been a problem on and off over the years with some select users. Does anyone know of a solution?


Posted on Oct 7, 2023 11:19 PM

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User profile for user: amandal80
amandal80
User level: Community Specialist

Oct 9, 2023 11:38 AM in response to woz3323

Hello woz3323 and welcome to Apple Support Communities,

If we understand your post correctly, you are unable to turn on the option for Safari to autofill passwords on your Mac. We'd like to make sure you get help with this.


We'd recommend contacting Apple Support directly. You can do that here:


Get Support


Thanks for using the Apple Support Communities.


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User names and passwords for autofill greyed out on Safari Mac

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