slow startup - iMac from late 2015 running latest Monterey

Within the last couple of months or so, my trusty 2015 iMac started taking a long time to reboot before it would display the login screen. And then it would take a number of minutes before it would paint the desktop screen and after that, it took quite a while after starting Firefox (for example) before Firefox would paint its home page.


I finally got around to dealing with this and read a number of forum posts on this subject today. Starting in safe mode seemed to speed things up somewhat but it wasn't a dramatic improvement. Logging into my bare-bones test account was very fast, similar or faster than how my 2019 iMac starts up. I downloaded and ran EtreCheck (with full disk access) and nothing really obvious jumped out at me. But, being a newbie to EtreCheck, that doesn't surprise me.


The only program that user initiates at login is dropbox. The Adobe creative cloud app seems to be working pretty hard when the machine starts but I doubt that's the cause of the initial desktop rendering taking so long. This machine used to be my Pro Tools (and others) workstation and I never removed all vestiges of Avid or MOTU configurations.


Anyway, here's the EtreCheck report - any insights most welcome ! Thanks, John.


iMac 27″, macOS 12.7

Posted on Oct 8, 2023 4:44 PM

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Posted on Oct 8, 2023 5:31 PM

If performance drastically improves when using a new user account, then Login Items from the main user account would be the first & easiest thing to deal with since you can easily disable the Login Items to see if that makes a difference in the main user account. However, you did not notice much difference while booted into Safe Mode which also disables Login Items in addition to most of the other items listed in the EtreCheck report. Surprisingly, I have experienced a few Macs in my organization where Safe Mode negatively impacted system performance....I don't know why as it doesn't make any sense.


You should definitely remove DropBox from the Login Items of your main user account to see if it makes a difference. I have learned from another respected more knowledgeable forum contributor that most third party file syncing services cause performance issues because of how these apps access the file system (includes Drop Box, One Drive, Google Drive, etc.).


So that may indicate a configuration issue with the main user account, perhaps a corrupted preference file. No idea how to determine which preference file could be corrupted. Have you tried to close all open apps in your main user account (use the File --> Quit option, not the red close button). Then when rebooting the Mac, make sure to uncheck "Reopen windows when logging in" for good measure to see if this makes a difference. Relaunching apps automatically each time does not allow them to clean up after themselves so this procedure may help.


I would be concerned whether the hard drive is beginning to wear out or even fail. It is possible the area occupied by the main user account on the drive is on a bad sector which could also explain why the other user account gives a performance boost. You can check the health of the SSD and hard drive by running DriveDx and posting the complete text report for both drives here using the "Additional Text" icon which looks like a piece of paper.


You may also want to run Disk Utility First Aid on the Fusion Drive. If the Fusion Drive is not shown on the left pane of Disk Utility, then click "View" and select "Show All Devices" so that the Fusion Drive item appears on the left pane of Disk Utility. Even if First Aid says everything is "Ok", click "Show Details" and scroll back through the report to see if any unfixed errors are listed. If there are any unfixed errors listed, then those errors may be the source of the problem. You can try running First Aid while booted from Recovery Mode, otherwise it will require a clean install of macOS to fix which involves erasing the Fusion Drive before reinstalling macOS & restoring from a backup.


Except for the cloud syncing services, I don't see anything really concerning with the apps listed in the EtreCheck report, but I am not a software expert. I do know that Adobe Flash is no longer supported so you should uninstall any Flash software such as PepperFlash.

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Oct 8, 2023 5:31 PM in response to JohnnyRichGuitar

If performance drastically improves when using a new user account, then Login Items from the main user account would be the first & easiest thing to deal with since you can easily disable the Login Items to see if that makes a difference in the main user account. However, you did not notice much difference while booted into Safe Mode which also disables Login Items in addition to most of the other items listed in the EtreCheck report. Surprisingly, I have experienced a few Macs in my organization where Safe Mode negatively impacted system performance....I don't know why as it doesn't make any sense.


You should definitely remove DropBox from the Login Items of your main user account to see if it makes a difference. I have learned from another respected more knowledgeable forum contributor that most third party file syncing services cause performance issues because of how these apps access the file system (includes Drop Box, One Drive, Google Drive, etc.).


So that may indicate a configuration issue with the main user account, perhaps a corrupted preference file. No idea how to determine which preference file could be corrupted. Have you tried to close all open apps in your main user account (use the File --> Quit option, not the red close button). Then when rebooting the Mac, make sure to uncheck "Reopen windows when logging in" for good measure to see if this makes a difference. Relaunching apps automatically each time does not allow them to clean up after themselves so this procedure may help.


I would be concerned whether the hard drive is beginning to wear out or even fail. It is possible the area occupied by the main user account on the drive is on a bad sector which could also explain why the other user account gives a performance boost. You can check the health of the SSD and hard drive by running DriveDx and posting the complete text report for both drives here using the "Additional Text" icon which looks like a piece of paper.


You may also want to run Disk Utility First Aid on the Fusion Drive. If the Fusion Drive is not shown on the left pane of Disk Utility, then click "View" and select "Show All Devices" so that the Fusion Drive item appears on the left pane of Disk Utility. Even if First Aid says everything is "Ok", click "Show Details" and scroll back through the report to see if any unfixed errors are listed. If there are any unfixed errors listed, then those errors may be the source of the problem. You can try running First Aid while booted from Recovery Mode, otherwise it will require a clean install of macOS to fix which involves erasing the Fusion Drive before reinstalling macOS & restoring from a backup.


Except for the cloud syncing services, I don't see anything really concerning with the apps listed in the EtreCheck report, but I am not a software expert. I do know that Adobe Flash is no longer supported so you should uninstall any Flash software such as PepperFlash.

Oct 9, 2023 6:22 AM in response to HWTech

I removed dropbox from the user login startup list and that seemed to do the trick. It now boots up more quickly and, after login, paints the dock and desktop in a reasonable amount of time.


I have to admit this surprises me ... that it boots more quickly after having removed a user-specific login program makes no sense. Painting the desktop perhaps makes some sense, though that suggests dropbox has somehow locked/monopolized the OS and that strikes me as odd, too. [I spent years sysgenning pdp-11 RSX machines and writing device drivers and stuff like that though I don't do that any more.]


Perhaps starting in safe mode and logging in/out of other user accounts in safe mode also played a big part in all of this.


Bottom line (for the moment) - it all seems much better and many thanks for the tips !!!

Oct 9, 2023 3:43 PM in response to JohnnyRichGuitar

What are you saving to the Dropbox? If you have your Photos library there that's a big NO-NO. It must be on a volume that's formatted APFS or OS X Extended (journaled). It's been known to interfere with systems performance.


The Fusion drive may be failing: Its read/write speeds seem lower than they should be:


Write speed: 344 MB/s

Read speed: 850 MB/s


You might consider getting an external SSD, cloning your boot drive to it and boot and run from the SSD. It could be at least 4-5 times faster.


And you seem to have PACE anti virus software installed or parts of it left over. First, there is no reason to ever install or run any 3rd party "cleaning", "optimizing", "speed-up", anti-virus, VPN or security apps on your Mac.  This documents describe what you need to know and do in order to protect your Mac: Effective defenses against malware and other threats - Apple Community and Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.  


There are no known viruses, i.e. self propagating, for Macs.  There are, however, adware and malware which require the user to install although unwittingly most of the time thru sneaky links, etc.   


Anti Virus developers try to group all types as viruses into their ad campaigns of fear.  They do a poor job of the detecting and isolating the adware and malware.  Since there are no viruses these apps use up a lot of system resources searching for what is non-existent and adversely affect system and app performance.


There is one app, Malwarebytes, which was developed by a long time contributor to these forums and a highly respected member of the computer security community, that is designed solely to seek out adware and known malware and remove it.  The free version is more than adequate for most users.  


Uninstall PACE according to the developer's instructions.


Oct 8, 2023 7:46 PM in response to HWTech

Thanks for the quick response. Let me run disk utility first aid and DriveDx and see what they say.


The only program that's in the login list is dropbox. I'll turn that off and see if that makes a difference. My newer iMac has dropbox as a login app and it starts up quickly; however the dropbox account on the 'bad' machine is a different account so perhaps that's important.


I've booted that machine a number of times set so that none of the user applications start and that doesn't seem to have any effect.


I see a lot of kernel extensions that are outdated though the only one that loads is Roxio. I'll have to look up how to get rid of those.


The really lengthy time between signing on and the OS painting the desktop is really weird. The desktop is on the iCloud drive and there are a lot of folders ...

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slow startup - iMac from late 2015 running latest Monterey

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