Hi, I'm unable to on/off iphone... this is my first time encounter my phone apps is "hand" after uploaded the IOS17.3

I was saving some notes, suddenly my notes' app "hang" for no reason


iPhone 8, iOS 16

Posted on Oct 8, 2023 6:02 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 8, 2023 6:10 PM

  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.

1 reply
Question marked as Top-ranking reply

Oct 8, 2023 6:10 PM in response to Lim_S_L

  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Hi, I'm unable to on/off iphone... this is my first time encounter my phone apps is "hand" after uploaded the IOS17.3

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.