how do i back up iphone on mac os 13.5.2

my mac is not seeing my iphone when i plug in. i need to back up the phone into my mac os 13.5.2

MacBook Pro 15″, macOS 10.15

Posted on Oct 8, 2023 5:51 PM

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iPhone is connected to Macbook but I can't see it in the Finder. How to back up? I'm on an M2 Mac running Sonoma 14.6.1 (23G93) I have an iPhone 13 Pro Max plugged into the computer via lightning cable to USB-C adapter. I can see the phone in Photos and successfully transferred photos. However, I do not see the iPhone in the Finder. In Finder>Settings, I have all options checked for "Show these items on the Desktop" including, "Hard disks", "External disks", "CDs, DVDs, and iPods" and "Connected Servers". I want to entirely back up my iPhone. How can I do this?
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1 reply

a brody

Level 10

85,366 points

Oct 9, 2023 6:38 AM in response to klorinehd

There may be something wrong with the charging cable used to link the Mac to the phone.

There could also be dust in the iPhone's charging port. Bring it in to an authorized service center to have cleaned.

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how do i back up iphone on mac os 13.5.2

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