Voicemail disappeared after last 2 updates on my iPhone 14 Pro.

Hey I’m not sure if this will help, but it helped me. I went into settings> phone> phone number, delete your phone number and then type your phone number in again only with the area code and 7 digits. Example (123) 456-7890

Hey I’m not sure if this will help, but it helped me. I went into settings> phone> phone number, delete your phone number and then type your phone number in again only with the area code and 7 digits. Example (123) 456-7890

Same thing happened to me. I try to update my iOS as rarely as possible because every update just seems to make the phone work less well. I never considered that it would wipe my voice mail. Included with other important messages I had been saving was a message from my deceased uncle from right before he passed. I hadn't yet gotten up the strength to listen to it (he was a stroke victim), and I guess now I will never get to. I was so comforted by just knowing I always had that little piece of him with me and could hear his voice again. No more.

I tried turning live VM off and rebooting, but nothing came back.

My phone forced me to update because none of my apps were working anymore. Now all my voicemails are gone and some I saved from people who have passed away. Now I have no way to hear their voices again. This is freaking ridiculous. Why would you even think it’s ok to delete stuff off our phones?! Why was that not a bolded disclaimer when updating !?

Good news for everybody. I suddenly got all my voicemails back!!! I opened up a case the technician called me from Apple. They knew what the problem was and I think they just corrected it!! no need to do setting changes or anything. This is a glitch from their end!!! I’m curious to know if anyone got their voicemail is back right now

Same here! I travel for my job frequently. All of a sudden (last week) I couldn't use certain travel/airline apps anymore unless I updated my apps. To update my apps I needed the most recent IOS update. I update my IOS and boom, all voicemail messages gone! All of my deceased mothers voicemail messages, all of my deceased fathers voicemail messages, all of my daughters voicemail messages when they were little and growing up throughout the years, important work voicemails, everything! Gone!! I called T-Mobile and they couldn't do anything and were zero help from their end. It's terrible. You pay a gazillion dollars for all of this "tech" and just like that, gone with zero accountability from these "advanced tech" companies you pay for all of this service for. The iCloud sync? I guess not with voicemails messages. To say it's heartbreaking to lose all of those heartfelt and important voicemails is an incredibly huge understatement.

Yeah it’s Thursday and nope no voicemails have come back yet. I’ve tried toggling off the live vm setting, restarting my phone and nothing. Still no fix. I HATE THIS UPDATE!! It’s why I don’t do updates anymore, bc apple always finds a new way to screw everything up. Makes me want to switch to Samsung. Also, why won’t safari tabs save to iCloud backups? Last time I reset to factory settings for an issue with an update, it didn’t save my safari tabs and I lost all the hours and hours of important research I was doing. I’ll never get those back. With each stupid update they find new ways to screw up our phones but they can’t fix a simple thing like safari tabs when chrome automatically saves all info? Cmon apple do better

my wife had her voicemails deleted after the update as well, the good news is, you can still recover them! Just call your phone number and use the dial pad to get to the part where you can listen to your voicemails. I had her do that and she immediately went to build a bear and recorded her dad’s voice! Hope that helps

Update a few hours later! After racking my brain, not being tech savvy, and scouring the web for days to recover my lost voicemails from updating my iPhone OS last week, I just said screw it and decided to do another OS update and see what happens. Kind of like a "turn your phone off/back on/reboot" thing. Sources online say it could be a glitch when updating your OS so I tried another OS update to see what happens (and hopefully not lose more stuff) and Voila!! Many voicemails came back!! Like over 170! I know it's not all of them but I'm very happy to get these. I made sure I was home, plugged in to power, and on my homes wi-fi. Also, many voicemail messages came back with "unknown" as the names so maybe they'll update themselves over time (hopefully) and more voicemail messages will come back BUT I'm super happy I got what I got. Maybe try another IOS update. Best of luck everyone.

I backed up my phone before doing the 17.4 update on 3/12/24. I am hesitant to back it up again before doing the 17.4.1 update because I don't want a newer backup to supersede the one that had all the voicemails. Did you do a more recent backup before installing the 17.4.1 update? Thanks

Allison

I backed up my phone just prior to installing 17.4 update on 3/12/24. I have not backed it up since because I don't want a newer backup to supersede the backup that has all the voicemails when I install the 17.4.1.

Did you backup your phone again between the 2 updates? Thanks

msaardvark wrote:

Allison

I backed up my phone just prior to installing 17.4 update on 3/12/24. I have not backed it up since because I don't want a newer backup to supersede the backup that has all the voicemails when I install the 17.4.1.

Did you backup your phone again between the 2 updates? Thanks

If you back up to a Mac you can archive a backup, so the next backup will not overwrite the previous backup.

Please do what someone suggested in this thread. It worked for me!

go to Phone in settings

turn off live VM

then turn off and restart phone

I was overjoyed to see ones as old as 2012 just reappeared one by one. 🍀 good luck!

If you get the smaller update afterwards, ios 17.4.1, for bug fixes and stuff... it brought my voicemails back, but i also turned off live voicemails before hand so im not sure if that had anything to do with it. It was a quick update and recovered anything i had lost!

Please share with me a fix to recovering my saved Voicemails which was a feature I used for bus. And personal reasons. One of which, I lost my dad exactly a year ago and planned a trip to mourn listening to all his Voicemails and now I have nothing. In addition, I missed a very important interview🫣. I’ve truly have been robbed of having the opportunity to hear my dads voice again. Please Help Me🙏❤️❤️