SG*OriginalPlus subscription charge? - Apple Pay Wallet

I received an emailed receipt for £29.99 from SG Original Plus for a subscription i never ordered. my current account was debited £29.99. the transaction appears in my apple pay wallet but I have no idea how it happened. Does anyone have any suggestions? Somehow, this company had my email address, and the receipt they sent me by email specified that I had purchased a subscription for one month - with a start and end date. I have no idea where this all came from. I didn't seek out this company - I have no interest or knowledge in or of them, and I never gave any personal details to them at all - or purchase instructions. However, according to the payment history in my Apple Wallet, I payed £29.99 to them at 12.59 on 5th Oct but I wasn't even using my phone at this time. What is going on?

[Re-Titled by Moderator]

iPhone 5c, iOS 10

Posted on Oct 9, 2023 10:01 AM

Top-ranking reply

PSR-101

Level 1

8 points

Posted on Nov 13, 2023 6:52 AM

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317 replies

Dec 3, 2023 8:57 AM in response to RayOfLeamington

Has Apple still done nothing about this? It’s been going for months and they simply couldn’t care less. However, they’ll take this message down in nanoseconds

Dec 3, 2023 9:34 AM in response to ClassAction101

Why do you consider this an Apple problem?

An advert can appear on many platforms, not just Apple devices!

Dec 3, 2023 9:34 AM in response to RayOfLeamington

Why the ‘but’?

Dec 4, 2023 12:24 AM in response to Dillybobber

Apple won’t do anything at all, it seems. As Paulscarbs says, they don’t see it as their problem.

Dec 6, 2023 8:38 AM in response to ClassAction101

I have just had a charge on my credit card from SG original plus Apple Pay wallet I have never signed up for any of this. Don’t know what it is. Can you help me

Dec 6, 2023 9:04 AM in response to Jeff Donald

Can’t find the thread for reimbursement of SG original plus can anyone help me with the information on how to claim a refund

Jeff Donald

Level 8

44,838 points

Dec 6, 2023 9:46 AM in response to Lornesaltspring

The post is on page 17 and you’re currently on page 20. The automated system won’t let me copy and paste the information as it thinks this is a duplicate post. Sorry I can’t help more.

Dec 21, 2023 7:43 AM in response to ClassAction101

e as well I'm fictie;of this SG original. How can I stop this monthly payment

Jeff Donald

Level 8

44,838 points

Feb 9, 2024 10:20 AM in response to preey

You’re welcome. I hope you have a great weekend.

lady142

Level 1

8 points

May 2, 2024 6:47 PM in response to ClassAction101

Why I’m being charge for this what is it!!!

SuzieJW

Level 1

8 points

Oct 21, 2023 3:39 AM in response to ClassAction101

Do you have any idea what SG originals plus is a subscription for

this has happened to me

when you Google it says clothing car parking electrical gods ??? No idea what I am being accused of subscribing to 🤦‍♀️

fuming

Oct 22, 2023 4:38 AM in response to MCboxedtwice

I think they are taking 50p then quickly refunding it in a different company name then they have all your details to sign you up to the streaming service. I was trying to buy a ticket for an event near me and pay by Apple Pay popped up. It only took 50p then paid it straight back.

Wincbf

Level 1

9 points

Oct 28, 2023 3:06 AM in response to ClassAction101

Same happened to me…. Changing your card doesn’t suffice… they still tried to take the £29.99 from my new card even before i received it in the post and activated it! All because I unknowingly subscribed when I hit a green ‘start’ button on another application that I use regularly. It was a pop up advertisement… The ONLY way is to cancel the subscription… website ‘Original Plus’ (not SG original plus) and get into your profile to manage your account and cancel. Your bank will not be able to block payments as we have unwittingly authorised them in the first instance … first time was for 50p which they immediately refunded. I have now finally received my first email from them saying sorry to see you go…. Never received one in the first instance to confirm my subscription. All very devious and scary!

Oct 19, 2023 10:01 AM in response to Ke369

You’ll likely need to contact your bank or financial institution to stop payments.

PSR-101

Level 1

8 points

Nov 11, 2023 10:24 AM in response to ClassAction101

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SG*OriginalPlus subscription charge? - Apple Pay Wallet