Need recommendation on how to connect my iPhone 14 Pro Max phone to my 2021 Mercedes wirelessly

Question

Level 1

5 points

Need recommendation on how to connect my iPhone 14 Pro Max phone to my 2021 Mercedes wirelessly

I haven't been able to find a good wireless iPhone CarPlay adapter for my car. (Not sure if I'm describing that correctly). I have a 2021 Mercedes Benz GLE-350 (which apparently makes a difference). I have usb-c connection but want to ditch the wires. I have been on Apple support a few times and not given direction for a recommendation as well as Mercedes team members. Mercedes does not make their own do not have one they would recommend.

SO, long story short, I want to connect wirelessly to my Apple Car Play and not have to reconnect my phone every single time.

I am the only driver in my car.

Thank you so much for your help.

iPhone 14 Pro Max

Posted on Oct 9, 2023 10:19 AM

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Answer 1

brbo

Level 8

39,007 points

Oct 9, 2023 11:35 PM in response to Duncanrocks

Hi Duncanrocks

welcome to the Apple (user-to-user) Community.

Re: connect my iPhone 14 Pro Max phone to my 2021 Mercedes wirelessly

Am no expert in this area, however your question surely deserves some response.

Apple support's online article: How to connect your iPhone, iPad, or iPod touch to your car - Apple Support

says:

"If your car supports wireless CarPlay,

press and hold the voice command button on your steering wheel to set up CarPlay.

Or make sure your car is in wireless or bluetooth pairing mode.

Then on your iPhone, go to Settings > General > CarPlay > Available Cars and choose your car.

Check the manual that came with your car for more information".

More info:

Learn how to set up and use CarPlay.

Use CarPlay with your iPhone - Apple Support

If CarPlay isn't working as you would expect it to, find out what to do:

If you need help with CarPlay - Apple Support

You can also: Change settings in CarPlay - Apple Support

How to: Use your vehicle’s built-in controls to control CarPlay - Apple Support

All the best :-)

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Answer 2

Duncanrocks Author

Level 1

5 points

Oct 10, 2023 3:02 PM in response to brbo

Thank you for your response.

Apple - Did not have any answers. Was told to contact Mercedes (which I had already done)

Mercedes - Did not have any answers for wireless connection other than to upgrade my car....my car missed wireless by one year. It's a 2021.

It's amazing how many companies are missing out on an opportunity for us frustrated customers.

Hope you have a great rest of your day!

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Answer 3

brbo

Level 8

39,007 points

Oct 10, 2023 5:19 PM in response to Duncanrocks

Thank you kindly for your reply. Commiserations!

Noticed Apple support's article below, (checked before responding above),

listed Mercedes 2016 - 2023 GLE‑Class ... however there were no details there.

CarPlay is available on select automobiles (see iOS - CarPlay - Available Models - Apple) and on select aftermarket navigation systems.

Hope you enjoy your day too!

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Need recommendation on how to connect my iPhone 14 Pro Max phone to my 2021 Mercedes wirelessly

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