I can't receive or send ISP emails through my "Mail" app. as I get the message "Unable to verify account name or password."

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I can't receive or send ISP emails through my "Mail" app. as I get the message "Unable to verify account name or password."

I have Spectrum as my ISP and have the migrated Time Warner / Roadrunner original emails that I can log into through Spectrum's web mail. But I can only view one at time and I have several. I would like to be able to view all these along with the working apple email in my mac's mail app. I try to enter the servers and hosts to no avail?

iMac 21.5″, macOS 10.15

Posted on Oct 9, 2023 6:14 PM

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Answer 1

mikeg28806

Community Specialist

Oct 10, 2023 1:32 PM in response to FileSquire

Thanks for posting in the Apple Support Communities FileSquire,

You can use the following page to look up or verify the email settings needed to configure your email account in the Mail app: Mail Settings Lookup

If the settings for your account are not populated from that site, it may be necessary to contact the provider of the email service you wish to add, for guidance on configuring the account in email clients, like the Mail app.

Cheers!

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I can't receive or send ISP emails through my "Mail" app. as I get the message "Unable to verify account name or password."

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