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iPhone 11 won't turn on or respond

Iphone 11 has just turned dark and is non responsive. Please help!


MacBook Air 11″, macOS 12.4

Posted on Oct 9, 2023 7:44 PM

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Question marked as Top-ranking reply

Posted on Oct 9, 2023 7:51 PM

Good evening!


I would first suggest to force restart the phone:

  1. Press and quickly release the volume up button.
  2. Directly after, press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo.




Best of luck,

Bryce


4 replies
Question marked as Top-ranking reply

Oct 9, 2023 7:51 PM in response to APBiology

Good evening!


I would first suggest to force restart the phone:

  1. Press and quickly release the volume up button.
  2. Directly after, press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo.




Best of luck,

Bryce


Oct 9, 2023 7:52 PM in response to APBiology

APBiology Said:

"iPhone 11 won't turn on or respond: Iphone 11 has just turned dark and is non responsive. Please help!"

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Troubleshooting a Black iPhone Screen:

I'd say the iPhone is stuck in a boot loop. This can typically occur when you go about installing an update, and it stalled while in the process.  So, refer to my user tip: How to Fix an iPhone in a Boot Loop - User Tip

iPhone 11 won't turn on or respond

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