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My iphone can't connect to internet

My phone disconnected from my Wi-Fi so I tried to connect but it said "failed to connect to Wi-Fi". I then tried to use cellular data as a substitute and it showed having 4 bars but it wouldn't work either. After failing multiple times, I tried to reset network settings but the settings app would freeze but I could still leave the settings app and nothing would change. I don't know what to do now and I have a lot of stuff that isn't backed up. Does anyone have a solution?

iPhone SE (2nd generation)

Posted on Oct 9, 2023 9:08 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 9, 2023 9:41 PM

Bwead Said:

"My iphone can't connect to internet: My phone disconnected from my Wi-Fi so I tried to connect but it said "failed to connect to Wi-Fi". I then tried to use cellular data as a substitute and it showed having 4 bars but it wouldn't work either. After failing multiple times, I tried to reset network settings but the settings app would freeze but I could still leave the settings app and nothing would change. I don't know what to do now and I have a lot of stuff that isn't backed up. Does anyone have a solution?"

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Troubleshooting iPhone WiFi:

A few thoughts to try:


I. Start Here: If your iPhone, iPad, or iPod Touch won't Connect to a Wi-Fi Network - Apple Support


II. Clear the Temporary Internet Files:


III. Restart your Router:

  1. Power: off the router
  2. Wait: 30 seconds
  3. Power: It back on


IV. Reconnect to your Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Disable: Wi-Fi
  4. Wait: 30 seconds
  5. Enable: Wi-Fi


V. Add Back the Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Remove: the network
  4. Wait: 30 seconds
  5. Add: the network back


VI. Reset All Network Settings to Default:

Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc):

  1. Go To: Settings
  2. Tap: General
  3. Tap: Reset
  4. Tap: Reset Network Settings.
  5. Enter: [Your Passcode]

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3 replies
Question marked as Top-ranking reply

Oct 9, 2023 9:41 PM in response to Bwead

Bwead Said:

"My iphone can't connect to internet: My phone disconnected from my Wi-Fi so I tried to connect but it said "failed to connect to Wi-Fi". I then tried to use cellular data as a substitute and it showed having 4 bars but it wouldn't work either. After failing multiple times, I tried to reset network settings but the settings app would freeze but I could still leave the settings app and nothing would change. I don't know what to do now and I have a lot of stuff that isn't backed up. Does anyone have a solution?"

-------


Troubleshooting iPhone WiFi:

A few thoughts to try:


I. Start Here: If your iPhone, iPad, or iPod Touch won't Connect to a Wi-Fi Network - Apple Support


II. Clear the Temporary Internet Files:


III. Restart your Router:

  1. Power: off the router
  2. Wait: 30 seconds
  3. Power: It back on


IV. Reconnect to your Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Disable: Wi-Fi
  4. Wait: 30 seconds
  5. Enable: Wi-Fi


V. Add Back the Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Remove: the network
  4. Wait: 30 seconds
  5. Add: the network back


VI. Reset All Network Settings to Default:

Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc):

  1. Go To: Settings
  2. Tap: General
  3. Tap: Reset
  4. Tap: Reset Network Settings.
  5. Enter: [Your Passcode]

My iphone can't connect to internet

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