I recieved an email in my GMAIL. I have configured the gmail in the native iOS mail app. Upon opening , it shows a link with prefix as cid:xxxx.jpg
I am unable to open it, I dont see any action happening upon clicking it. Is there any setup required ?
iPhone 14 Pro, iOS 16
Thanks for clarifying that for us brlawrence2,
If the email opens on other devices, we would suggest troubleshooting the Mail app directly on your iPhone next. You can do that following the steps outlined in If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support.
Have an excellent weekend.
It is opening correctly from my windows laptop. It is a reputable company’s email and not a phishing type.
Hello brlawrence2,
Thanks for using Apple Support Communities. If this email is not from a known, trusted sender, it may be a phishing attempt. Check out the guidance from Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support which explains further.
If this email is from someone you know, try isolating this further to see where the issue occurs. For example, are you able to open this link from another device? Are you able to open other links on your iPhone? Those results will help narrow down whether the issue is with the link, your iPhone, etc.
All the best.
Embedded images on e-mail showing as cid
