iPhone still locked after removed from account fromm

my kid put my pin in to many times. Well it locked it. It now says iPhone unavailable. So I followed instructions went and went to find my iPhone. I removed device from acount device was 11 plus but still says iPhone unavailable but worst part is I look in my i clould and the phone has been removed. I did let it sit for a week turned on off. I tried just about everything but an at a loss. What now please help me. Am lost. 😥😥😥

Posted on Oct 10, 2023 1:44 AM

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Posted on Oct 11, 2023 7:15 AM

Hello Starlight420,


We'd be happy to help. It sounds like there may be some confusion between Activation Lock and a disabled device. Activation Lock is related to your Apple ID, while a disabled device is related to your device passcode. If a passcode is entered incorrectly too many times your device will become disabled. Based on what you've told us it sounds like your device is disabled.


If your device is disabled, you can learn how to resolve the issue by following the steps here: If you forgot your iPhone passcode - Apple Support


Thanks.


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Question marked as Top-ranking reply

Oct 11, 2023 7:15 AM in response to Starlight420

Hello Starlight420,


We'd be happy to help. It sounds like there may be some confusion between Activation Lock and a disabled device. Activation Lock is related to your Apple ID, while a disabled device is related to your device passcode. If a passcode is entered incorrectly too many times your device will become disabled. Based on what you've told us it sounds like your device is disabled.


If your device is disabled, you can learn how to resolve the issue by following the steps here: If you forgot your iPhone passcode - Apple Support


Thanks.


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iPhone still locked after removed from account fromm

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