iPhone syncing issues

I have an iPhone 13 running the current version of iOS 17 I have a power book running the latest version which is Sonoma and whenever I try and sync my iPhone it stops at step 2 preparing to sync. It will just hang there and never continue. I’ve had to force, quit and restart the computer and also restart the phone for it to be able to continue past step two is there anyway to fix this problem?

Posted on Oct 10, 2023 7:57 AM

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puterTDI

Level 1

14 points

Posted on Dec 17, 2023 10:14 AM

I’d been trying to figure this out for 2 days, then as soon as I post I get it working of course. Here’s what I did:

Connected the phone and turned off wifi sync and hit apply. Disconnected the cable
turned on airplane mode on the phone, made sure wifi and Bluetooth turned off
turned off the Apple Watch (yes, crazy, I know…but multiple people have said this worked for them)
restarted both the phone and the MacBook
plugged the cable back in and syncing worked

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iPhone syncing issues

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