Purchased a MacBook Pro + it will not start up. Need help getting it to locate utility disk.
it keeps coming up with the globe asking for WiFi - I have done all that I can. And read about rebooting system pls help.
iPhone 14, iOS 16
Hey RFMcHendry,
When you see the globe and being asked to connect to a Wi-Fi network, that means your Mac is starting to Internet Recovery. This mode does require internet access as it's using Apple Servers to provide Recovery Mode tools. What happens when you choose a Wi-Fi network? If you're seeing a globe with an exclamation point, the steps in the section "Globe with warning symbol" should help: If your Mac doesn't start up all the way - Apple Support
If not, let us know a bit more details:
The more details you can provide the better.
Take care!
Hey RFMcHendry,
When you see the globe and being asked to connect to a Wi-Fi network, that means your Mac is starting to Internet Recovery. This mode does require internet access as it's using Apple Servers to provide Recovery Mode tools. What happens when you choose a Wi-Fi network? If you're seeing a globe with an exclamation point, the steps in the section "Globe with warning symbol" should help: If your Mac doesn't start up all the way - Apple Support
If not, let us know a bit more details:
The more details you can provide the better.
Take care!
My MacBook Pro can’t find its utility disk
