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macOS Catalina Mail ‘The message “[Message Subject]” could not be moved to the mailbox “Personal”’ . . .

. . . “The IMAP command “APPEND” (to [folder]/[subfolder]) failed with server error: Server Busy. Please try again later. (took 3940 ms).”



I have been getting dozens of these every day for almost a week. I have disabled all my rules, on the iMac as well as in iCloud Mail.


These server errors must be related to the ever-present “Moving Messages [#] of [#,###]” at the bottom of the Mailboxes column and in the Mail “Activity” window.



Why is this happening and how do I get this to stop?

iMac (2017 – 2020)

Posted on Oct 10, 2023 9:55 AM

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Question marked as Top-ranking reply

Posted on Oct 12, 2023 12:50 PM

I believe the RMs are related to rules: many of those timed-out errors occurred while attempting to move a message into a “Personal” mailbox (see the first two screenshots at the top of this thread) that it had been “moved to” by a rule months before. After all my rules had been disabled, the server began “Moving Messages” by the thousands — many of them in batches that repeated more than ten times — and churning out those timed-out errors by the dozen. often four or five errors for the same message. This went on for days. So how did the server (?) know that a message belonged in that “Personal” mailbox? Maybe because a rule had filed it there originally and tagged the message accordingly?


Why did disabling my rules cause all that reshuffling? Apple doesn’t have much to say about recovered messages. No, I did not upgrade my system. Yes, I did rebuild the mailboxes the RMS belonged in. The “RM iCloud” mailbox has filled up countless times since I changed the rules’ action and then disabled or deleted rules altogether. FYI, despite the rules being disabled, Mail seems to “remember” which folder that message belongs in:



In my retirement, I will investigate mysteries like this.:) Right now, I need a diagram of how Mail maps IMAP folders from other ISPs. Should I create folders on EL Webmail: at the “Top Level” or in the Inbox? Where does Mail expect them to be?

21 replies

macOS Catalina Mail ‘The message “[Message Subject]” could not be moved to the mailbox “Personal”’ . . .

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