Iphone 15 pro max freezing

Just Bought a new iPhone 15 yesterday at Pentagon City, VA, it has frozen twice in 15 hours, screen blurs can not turn off however volume up and down then power button turns it off and resets it. Seeing the many comments here it is obviously a fairly serious flaw.

Try a forced restart to see if the issues persist

Press and quickly release the volume up button. Press and quickly release the volume down button.Press and hold the side button.

I called support on this just to make sure they knew.. didn't take long so maybe everyone with this issue should do so. just keep track of which app it happens on..mine happened mostly in iMessage so they can't blame an outside app..

Go to this website: If your iPhone won't turn on or is frozen - Apple Support

Maybe it will help you.

After turning on raise to wake feature in setting, I do not face Lock Screen freezing. That is useful.

have had issues w this model freezing since purchase (unit was pre-ordered). it’s certainly associated with gps usage in my case, really strange. i’m left to assume the data being gathered by the sensors is overloading the systems ram. appears apple pushed this phone out to public too early. the fix for me is about 15-30 minutes of inactivity. it’s ridiculous.

I have the latest iPhone 15 pro max it has terrible jerking when scrolling and freezes all the time plus goes landscape and then freezes. Every solution offered doesn’t work restarting does for 10 minutes holding in the buttons and letting go doesn’t work and this happens with nothing open such as other pages it’s beyond annoying .

[Edited by Moderator]

Apple is great and customer services is on point, even had an old one and they still helped me, theirs good and their brand is about quilts, and the 15 pro max. Is the most solid strong build of a phone I ever had. Plus they are mass produced and anything mass produced can have glitch’s and Apple knows that. Take it to them and flash it. Then reinstall operating system. Could be an app causing it.

gaslight. you know as well as i a forced restart is not fixing the issues being described here longer term. but while you’re making recommendations how long do you suggest we wait prior to opening a warranty claim?

My phone was pre-ordered one, I waited for 2 months and was so excited about it. I've been using just almost 2 months and it has frozen several times, and the keyboard is soooo slowww, I'd never had these problems with any other iPhones before but this, so disappointed. Such a waste of money 🥲 At least I hope they would read our reviews and exchange a better one for us 🙂

This is still happening on my 15 pro max now in February and on iOS 17.3.1 no fix. Under analytics there are about 100 panic notifications but there were more because I usually can tell when it’s about to freeze then I do a hard reset. This is the biggest pos apple product I’ve ever had. I’ve had the iPhone since the og and almost every model after and have never had so many problems.

What is the next step when the forced restart doesn't work

Mine froze and would not unfreeze with reset. It finally reset when I had a stronger internet connection. Next time I will remember that.

Ugh, mine just did this and thank god for this forum. I was able to unlock, move about on the screens and open the apps, but they wouldn't load and I couldn't get into anything. definitely that hard reset helped but will this happen again :( Thanks!!

I am also facing the freezing and hang issue . Just 2 weeks back I purchased iPhone 15 pro max 1 tb . This is very disappointing. Even the clarity of the pics are not so good the way it should be ….. when it’s zoomed the clarity is pathetic …… I don’t want to name other mobile company but those are far better . Its really not worth ……. Unhappy ☹️ below expectation ……