Paramount+ error message.

I have paramount+ installed on Apple TV (A1625) with tvOS 17.0.

the app works fine but when I change Apple users on the Apple TV even when not using paramount + I get the following error message:

Anybody any ideas.

I have tried deleting and reinstalling the app. This was not fixed by the update of tvOS to 17.

Posted on Oct 10, 2023 12:51 PM

Reply
1 reply

Oct 11, 2023 10:19 AM in response to UsernameCommunity1

Hello UsernameCommunity1,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with the Paramount+ app on Apple TV. Try deleting and reinstalling it as described here: Customize the Apple TV Home Screen - Apple Support


  1. "Select the app you want to delete, then press and hold the clickpad center (Siri Remote 2nd generation or later) or touch surface (Siri Remote 1st generation).
  2. Select Delete App, then select Delete or Offload.
  3. Offloading an app removes it from the Home Screen to free up storage, but retains its data in case you install it again.
  4. Deleting an app also deletes its data. You can download any app again that you’ve purchased on the App Store, free of charge, but the data may not be restored."


For more help, please reach out to the app developer for assistance.


We hope this helps.


Cheers!


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Paramount+ error message.

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