How can ringtone volume be lower than settings?

When I press on a tone under Sounds and Haptics Settings, the volume is loud enough. But actual volume is much lower for incoming phone call.

How to have iPhone ringer volume same as settings?


I tried

① Ringer and Alerts and turn off "Change with Buttons




iPhone XR

Posted on Oct 11, 2023 4:47 AM

Reply
Question marked as Best reply

Posted on Oct 12, 2023 6:56 AM

Hey there Sunnyintoronto123,


It sounds like you may need to turn off attention aware features.


Turn Attention Aware features on or off


"What are Attention Aware features?


Even if you don’t enroll in Face ID, the TrueDepth camera* intelligently activates to support Attention Aware features. With Attention Aware features, iPhone can check whether you’re paying attention to your device and automatically take action. For example,


  • When you’re looking at your device, your display will not dim until you stop looking at your device.
  • If you're looking at your device, it will lower the volume sound of your alerts.


The Attention Aware settings can be found by going to Settings  Face ID & Passcode


If you don’t want to use these features, open the Settings app, tap Face ID & Passcode, then turn off Attention Aware Features.


*The TrueDepth camera is available on iPhone X or later except for iPhone SE. The iPad Pro 11-inch and iPad Pro 12.9-inch also use the TrueDepth camera."


Have a good one!

2 replies
Question marked as Best reply

Oct 12, 2023 6:56 AM in response to Sunnyintoronto123

Hey there Sunnyintoronto123,


It sounds like you may need to turn off attention aware features.


Turn Attention Aware features on or off


"What are Attention Aware features?


Even if you don’t enroll in Face ID, the TrueDepth camera* intelligently activates to support Attention Aware features. With Attention Aware features, iPhone can check whether you’re paying attention to your device and automatically take action. For example,


  • When you’re looking at your device, your display will not dim until you stop looking at your device.
  • If you're looking at your device, it will lower the volume sound of your alerts.


The Attention Aware settings can be found by going to Settings  Face ID & Passcode


If you don’t want to use these features, open the Settings app, tap Face ID & Passcode, then turn off Attention Aware Features.


*The TrueDepth camera is available on iPhone X or later except for iPhone SE. The iPad Pro 11-inch and iPad Pro 12.9-inch also use the TrueDepth camera."


Have a good one!

How can ringtone volume be lower than settings?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.