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Trouble verifying telephone number in WhatsApp on my new iPhone 15

There was a glitch in transferring the account from one IPhone to another. I can no longer connect either of them. On the old one it indicates the transfer of the account and on the new one it asks to check the code to verify the number on the old one which is disconnected. The SMS with code doesn’t arrive. When I can have a code from the telephone call the app says the system isn’t available.


What I have done:

- Delete and reinstall the application

- Reset phone network connection

- Restart the phone

- operating system update (IOS)

- Swap SIM card

- Restart the iPhone

- reset the modem and wifi network

- Erase the phone and upload an older update


SO:

- SMS work but whatsApp messages do not arrive

- the wifi network works

- the data works

- the phone's operating system is up to date

- the SIM card is active with the correct telephone number. This is not a prepaid account

- the number entered is the full international number

- the code sent by WhatsApp system (by telephone call) does not work. It says: system not available. And the wait for a new code is each time longer. Now I have to wait 24h to ask for a new call

iPhone 11 Pro, iOS 17

Posted on Oct 11, 2023 5:40 AM

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Question marked as Best reply

Posted on Dec 27, 2023 7:44 AM

did you find the solution? please let me know, because i am having the same issue with my new iphone15

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9 replies

Feb 21, 2024 9:37 AM in response to raj725

What worked for me was, i logged with another device, in which i was getting OTP through call, so logged in to my whatsapp with new number in another phone. Then i tried login with the same number on my iphone 15 now, to continue whatsapp in my iphone 15, whatsapp asked to provide code that appears in another phone, so if i enter code shown in the other to my iphone 15 whatsapp it will directly get login in my iphone 15 without sending/receiving any SMS OTP. And from another phone your whatsapp will get logged out now that you are logged-in from your iphone 15.

Trouble verifying telephone number in WhatsApp on my new iPhone 15

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