My iPad is stuck on the Apple logo after starting this update. It’s been this way for about an hour and a half. I can’t even turn it off.

I’m currently having the same issue and the force start didn’t help. It’s been like this for 2 days.

Apple logo frozen after update iPad

Force restart did not work 4 me too, you can try entering recovery mode to update with iTunes, 

or check out this article, I got my iPad fixed here, they have some additional methods and a full guide tutorial: Top 6 Methods to Fix iPad Stuck on Apple Logo during Update/after Update [Video Guide]

hope it can help!

See >>> If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support

If your iPad is unresponsive, connect your iPad to its Power Adapter and allow the iPad to charge. Then, while still connected to external power, try a forced-restart:

Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

1. Press and quickly release the volume button nearest to the top button.
2. Press and quickly release the volume button farthest from the top button.
3. Press and hold the top button.
4. When the Apple logo appears, release the top button.

Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.

If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen. Or if your iPad isn’t working correctly after you restart it, see the iPad Support website.

If you continue to experience difficulties, you will need to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/gb/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple

You're very welcome.

The same thing is happening to me. this is a new update issue but the service denies that says the hardware issue, not a software issue.

REPLY TO: syalakshay

Apr 15, 2024 The same thing is happening to me. this is a new update issue but the service denies that says the hardware issue, not a software issue.

Maybe try to manually fix this first, can save a lot of money, u can check out this article , I got mine fixed :Top 6 Methods to Fix iPad Stuck on Apple Logo during Update/after Update [Video Guide]

francheska162 wrote:

I’m currently having the same issue and the force start didn’t help. It’s been like this for 2 days.

https://discussions.apple.com/content/attachment/30e90236-0b3f-4fb9-b363-e2d1c3875eea

You might be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.

Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to offer assistance:

Genius Bar Reservation and Apple Support Options - Apple