Can’t close app by swiping up from bottom of screen

Earlier today my phone was ghost touching, so I removed my screen protector which was broken that fixed the problem. Now it’s comes back ever once in a while. And now I can’t get out of apps my swiping up from bottom of my screen and I have to restart my iPhone which is annoying

iPhone XR, iOS 16

Posted on Oct 11, 2023 11:44 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 12, 2023 11:20 AM

Hi MiniNoman,


We'd like to offer some advice to hopefully assist with the issue you're having with your iPhone's touchscreen not responding.

1. Clean your iPhone. Just in case there is some residue left from the screen protector: Cleaning your iPhone - Apple Support

2. Next time your iPhone is not responding, try a forced restart, if you haven't already. Here's how: If your iPhone won't turn on or is frozen - Apple Support

3. Check the health of the battery. If it's near 80%, the performance of your iPhone can be affected: iPhone Battery and Performance - Apple Support

If below 80%, then the battery needs replacing: iPhone Battery Repair & Replacement - Apple Support

4. Have your iPhone examined by a technician: iPhone Repair & Service - Apple Support


Take care!




1 reply
Question marked as Top-ranking reply

Oct 12, 2023 11:20 AM in response to MiniNoman

Hi MiniNoman,


We'd like to offer some advice to hopefully assist with the issue you're having with your iPhone's touchscreen not responding.

1. Clean your iPhone. Just in case there is some residue left from the screen protector: Cleaning your iPhone - Apple Support

2. Next time your iPhone is not responding, try a forced restart, if you haven't already. Here's how: If your iPhone won't turn on or is frozen - Apple Support

3. Check the health of the battery. If it's near 80%, the performance of your iPhone can be affected: iPhone Battery and Performance - Apple Support

If below 80%, then the battery needs replacing: iPhone Battery Repair & Replacement - Apple Support

4. Have your iPhone examined by a technician: iPhone Repair & Service - Apple Support


Take care!




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can’t close app by swiping up from bottom of screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.