I can’t change the volume on my iPhone to anything besides max volume

Hello SnipaVon,

Thanks for asking the Apple Support Communities about your iPhone volume.

Have you tried in Settings, manually move the slider: Adjust the volume on iPhone - Apple Support

Or check the settings for your buttons. You have two options. The volume buttons work differently while listening to things: "When you’re on the phone or listening to songs, movies, or other media, the buttons on the side of iPhone adjust the audio volume. Otherwise, the buttons control the volume for the ringer, alerts, and other sound effects. You can also use Siri to turn the volume up or down."

Or you can lock the volume buttons: "Lock the ringer and alert volumes in Settings

• Go to Settings .
• Tap Sounds & Haptics.
• Turn off Change with Buttons.

If you still have issues, please go through the troubleshooting in this help article. While it's not exact, it covers issues with sounds: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

If you still have issues, why can't you change the volume, and what are you seeing on the screen when you try?

Thanks.

Hi there SnipaVon,

Based on your description, try the steps below. If you're able to turn the volume down but then it goes back up, an issue with the volume button is a possible explanation. If a button or switch isn't working - Apple Support

1. "Remove any protective films or cases that might block the button or switch.
2. Check for debris or dirt around the button or switch and clean with a soft cloth."

Let us know how it goes.

Best regards.