💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Custom Transparency Mode Keeps Turning Off

A few have asked this question already but there have been no clear answers yet. Today my custom transparency mode turned off while I was wearing the AirPods. Always turns off when I return them to the case, and occasionally they turn off while wearing them. Please advise.

AirPods Pro (2nd generation)

Posted on Oct 11, 2023 7:28 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 11, 2023 7:50 PM

christopherfromkirbyville Said:

"Custom Transparency Mode Keeps Turning Off: A few have asked this question already but there have been no clear answers yet. Today my custom transparency mode turned off while I was wearing the AirPods. Always turns off when I return them to the case, and occasionally they turn off while wearing them. Please advise."

-------


If Custom Transparency Mode Keeps Turning Off:


A. Reset your AirPods: How to Reset your AirPods and AirPods Pro - Apple Support


B. Overview this Link: AirPods Pro and AirPods Max Active Noise Cancellation and Transparency Mode - Apple Support


1 reply
Question marked as Top-ranking reply

Oct 11, 2023 7:50 PM in response to christopherfromkirbyville

christopherfromkirbyville Said:

"Custom Transparency Mode Keeps Turning Off: A few have asked this question already but there have been no clear answers yet. Today my custom transparency mode turned off while I was wearing the AirPods. Always turns off when I return them to the case, and occasionally they turn off while wearing them. Please advise."

-------


If Custom Transparency Mode Keeps Turning Off:


A. Reset your AirPods: How to Reset your AirPods and AirPods Pro - Apple Support


B. Overview this Link: AirPods Pro and AirPods Max Active Noise Cancellation and Transparency Mode - Apple Support


Custom Transparency Mode Keeps Turning Off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.