TÔI MUỐN ĐƯỢC HOÀN TIỀN VỀ KHOẢN TỰ ĐỘNG GIA HẠN NÀY

Ứng dụng dùng thử xong rồi tự trừ tiền gia hạn trong vòng 2 tháng mà tôi không biết, nên tôi muốn được hoàn tiền khoản đã gia hạn trong tháng 10/2023 này

Posted on Oct 12, 2023 3:31 AM

Reply
3 replies

Oct 14, 2023 6:32 AM in response to phuc104

Hello Phuc104,


You can follow the steps below to request a refund:


"How to request a refund

  1. Sign in to reportaproblem.apple.com.
  2. Tap or click "I'd like to," then choose "Request a refund." 

iPhone showing the Report a Problem website where you can request a refund. After you choose Request a refund, choose the reason why you're asking for the refund.


3. Choose the reason why you want a refund, then choose Next.

4. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription."


If you can't request a refund on reportaproblem.apple.com

  • If the charge is pending, you canʼt request a refund yet. After the charge goes through, try to request a refund again.
  • If you have an unpaid order, you need to pay for that order before you request a refund. You might need to update your payment information.
  • If you don't know why you were charged, review your family members' purchases. If you're the family organizer, tap or click the Apple ID button, then choose All. Purchases charged to your shared payment method appear.


If you already requested a refund

Check the status of your refund request"


You can find more details here:

Request a refund for apps or content that you bought from Apple


All the best.

TÔI MUỐN ĐƯỢC HOÀN TIỀN VỀ KHOẢN TỰ ĐỘNG GIA HẠN NÀY

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