TÔI MUỐN ĐƯỢC HOÀN TIỀN VỀ KHOẢN TỰ ĐỘNG GIA HẠN NÀY
Ứng dụng dùng thử xong rồi tự trừ tiền gia hạn trong vòng 2 tháng mà tôi không biết, nên tôi muốn được hoàn tiền khoản đã gia hạn trong tháng 10/2023 này
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Ứng dụng dùng thử xong rồi tự trừ tiền gia hạn trong vòng 2 tháng mà tôi không biết, nên tôi muốn được hoàn tiền khoản đã gia hạn trong tháng 10/2023 này
Hello Phuc104,
You can follow the steps below to request a refund:
"How to request a refund
3. Choose the reason why you want a refund, then choose Next.
4. Choose the app, subscription, or other item, then choose Submit. If you were charged for a subscription that you no longer want, you can also cancel the subscription."
If you can't request a refund on reportaproblem.apple.com
If you already requested a refund
Check the status of your refund request"
You can find more details here:
Request a refund for apps or content that you bought from Apple
All the best.
Hi phuc104,
Thank you for using the Apple Support Community. You’ve posted a question in the English Community. If you are able to repost your question in English, you may reach a larger audience and have a better chance of receiving a reply.
Thanks!
I used two applications, cleaner and Snapedit, I just wanted to try them out but then I deleted them and stopped using them. I saw that 2 apps were still renewed and as a result, I lost 129,000 VND for the cleaner app, and the snapedit app was deducted. 5 times is 645,000 VND, both apps renewed without my confirmation, the total amount lost is 774,000 VND, I hope to receive this refund, because it is a very large amount of money for a student like me, I hope Apple supports refunds, I requested a refund on the apple website but it was rejected, I hope an Apple employee reading this will help me get my refund back, I am very grateful or refund me.
[Edited by Moderator]
After the trial application, I automatically deducted the renewal fee for 2 months without my knowledge, so I want a refund for the renewal in October 2023.
thanks !
TÔI MUỐN ĐƯỢC HOÀN TIỀN VỀ KHOẢN TỰ ĐỘNG GIA HẠN NÀY