Mac Pro II Activation Lock Problem

My Mac will not release the activation lock even when I reset password on forgot at Apple. How can I open it?

MacBook Pro (M2 Max, 2023)

Posted on Oct 12, 2023 2:55 AM

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Question marked as Top-ranking reply

Posted on Oct 13, 2023 7:23 AM

Hello cherisse160,


If needed, you can use the link from the last section of this resource to request that Activation Lock be removed: How to remove Activation Lock - Apple Support Be advised that you will need to provide proof of purchase documentation as part of that process.


Hopefully that helps to further clarify your options.


Take care.

1 reply
Question marked as Top-ranking reply

Oct 13, 2023 7:23 AM in response to cherisse160

Hello cherisse160,


If needed, you can use the link from the last section of this resource to request that Activation Lock be removed: How to remove Activation Lock - Apple Support Be advised that you will need to provide proof of purchase documentation as part of that process.


Hopefully that helps to further clarify your options.


Take care.

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Mac Pro II Activation Lock Problem

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