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iPad not printing after iPadOS 17

iPad Pro won’t print when it does print with iPhone 14 pro. Seems to have started with iPadOS 17

iPad Pro, 17

Posted on Oct 12, 2023 9:34 AM

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Question marked as Top-ranking reply

Posted on Dec 15, 2023 2:13 PM

My iPad no longer “sees” my AirPrint enabled Samsung Xpress M 2835DW following iPadOS 17 install but I can AirPrint using my Canon 5700 series printer. Looks like the update has taken some printers off their compatible list without telling us. I have tried every suggestion I can find without success incl. uninstalling, reinstalling the printer and the router, restarting everything in the correct order etc. I am waiting for Apple to respond with something helpful. iPadOS 17.2 has not healed the situation leaving me without my laser printing ability from my iPad thank goodness I also have a pc with Windows 11 that can wirelessly connect to both printers without problem.

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Question marked as Top-ranking reply

Dec 15, 2023 2:13 PM in response to Russhb

My iPad no longer “sees” my AirPrint enabled Samsung Xpress M 2835DW following iPadOS 17 install but I can AirPrint using my Canon 5700 series printer. Looks like the update has taken some printers off their compatible list without telling us. I have tried every suggestion I can find without success incl. uninstalling, reinstalling the printer and the router, restarting everything in the correct order etc. I am waiting for Apple to respond with something helpful. iPadOS 17.2 has not healed the situation leaving me without my laser printing ability from my iPad thank goodness I also have a pc with Windows 11 that can wirelessly connect to both printers without problem.

Oct 12, 2023 10:04 AM in response to yellowrose3502

If your printer supports AirPrint - is set-up correctly and was working as expected prior to the iPadOS17 update - you may find that restart of your network components will resolve the problem. You’ll need to restart your network devices in the correct order. Assuming that you WiFi Router provides DNS services for your network, restart devices in this order - allowing time for devices to fully boot/restart prior to restarting other devices:


  • WiFi Router
  • Upstream wired Network Switch(es) (if any)
  • WiFi Access Points / Network Extenders
  • Other fixed infrastructure devices - such as Printers
  • Client devices (your iPad)


Restarting your iPad, after restarting other devices in the correct sequence, is most simply achieved by a forced-restart of the iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.



  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If you continue to have difficulties, check to see if your iPad is using the new WiFi Private Address feature. This feature is intended to provide additional privacy and security when using “public” (untrusted) WiFi networks.

Settings > WiFi > [Your WiFi Network / SSID] - tap the “i” icon - Private Address


The Private Address feature is largely unnecessary for your home WiFi network; if enabled, Private Addressing can interfere with anticipated operation of other devices, such as AirPrint/Airplay. In such circumstances, you may need to disable this feature - and can be enabled or disabled for each individual network.


Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7 - Apple Support

Jun 28, 2024 5:54 PM in response to yellowrose3502

Me too and I do a lot of printing and cutting with my cricut. I finally got it to work. I renamed my Internet network name and put a new password. It disconnected all my devices but that ok. I reconnected my printers to my new network and then went to my iPad. There it was... My printers popped up and back to printing. Hope this helps everyone.

iPad not printing after iPadOS 17

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