iPhone 15 Pro Photos are Dark

I've been following this thread and wish to add that the video is fine. It is bright and high resolution. As soon as I switch to setting to photo, the screen darkens and resulting photos are also dark. This tells me it's not the camera or the lenses, but the software. Please address and fix.

Got my phone stolen 2 days ago which was a iPhone 14 pro I got it because I tested out the camera which was amazing, had no choice but to purchase the 15 pro now the camera is disgusting it’s grainy and dark. What is the point of an upgrade if the features worsen? Is this going to be fixed

I have the same issue, I though its just me. Before capture photo it was good quality and nice lighting. But when you see the picture it was dark and pixelated. My Xs Max have better quality than this 15 pro max compare it side by side.

I have been following this thread for weeks and there are new comments everyday it seems, so disappointing that this issue has occurred.. I couldn’t handle it anymore and ‘downgraded’ to the iPhone 13 Pro, I didn’t go for the 14 as I had read about similar issues with some of those also.. I haven’t yet received my 13, but I’m hoping it will be better than this piece of garbage😤 Extremely annoyed Apple..!! And have been telling everyone I see about my frustrations/hopefully I have prevented some people from buying one of these awful things.

It’s really disappointing isn’t it Salina134.. but be careful getting the 14 Pro Max, I have heard they have this same issue (there is another thread the same as this regarding the 14’s, you should look it up and have a read), which is why I am getting the 13, I know other people have done the same thing and downgraded to the 13 to avoid this issue.

Anyone who has downgraded, when the pics take on 15 transfer to your new phone, do they look better?

like many of you I utilize my phone for my business/social media and am sick over the wasted months of work that I can’t show due to these degraded images

Hi Alexandra, Yes it is very disappointing after being waiting for 2 months to get my new phone. Also thank you so much for your advice. Yes I might look around and go for the 13 as your said if the same problem is in the 14 then there is in point of me getting it. Thanks a lot.

Hi Alexandra, I am glad to hear that you got the 13 and you are happy with it. Yes I was able to open the link and read about the 14 pro too. Looked like it had the same problem. How come Apple hasn’t fixed it since the problem accrued from 14 pro! Anyway, thanks ever so much for saving me buying the 14 pro max. I will get 13 pro max. Will you be able to tell me where you purchased your 13 pro from? Apple doest’t sale them anymore and everywhere I looked they are all refurbished! I am so frustrated about this phone.

Thanks

salina

Hi Salina! Oh that’s good that you were able to check out that link, it definitely sounds like the same problem doesn’t it.. But I don’t understand how the majority of users can say the cameras are fantastic?🤔 And like you said, if the 14’s had this issue, then why make the camera the same/similar again..!? I can’t understand it.. maybe the majority of users just aren’t ’particular’ about their photos and don’t really notice any difference.. I am in Australia, I’m not sure if you are also? I’m with Telstra and got my phone on a contract through them, they had stock of the 13’s but I couldn’t locate any in any local stores I had to get it posted out to me by them.

Maybe you should check out a 14 yourself to see if you agree that the they have the same issue? That thread alone was enough to put me off but I haven’t actually checked them out myself so can’t be 100% sure that they’re the same.

Hi Alexandra,

how are you? I am from uk, I was talking to the Apple team yesterday they did screen sharing with me to see the pictures and he agreed that it went dark and lost its quality. He also did few other things too, but nothing has solved the problem. You are absolutely right, I should check out the 14 pro before making a decision. Thank you ever so much for all the advice.

No they don’t look better because they were taken with a “bad” camera. The iPhone 13 Pro is the last phone they made that has accurate colors when taking pictures. The 14 Pro is the same as the 15 pro. Not good.

What I find infuriating is that I called a few weeks ago prior to a 7 week vacation and the Apple tech made it seem like this was an unheard of issue. After 30 minutes I said this isn’t working and he said he can only suggest going to a Genius Bar. It would be nice to save 30 minutes and just say it’s a known issue and take it back

Correct, every single 15 pro and pro max has this issue. It’s what they consider the “new normal“. The media won’t light it up if Apple claims this is the norm, and that’s what they’ve told me multiple times.

Have submitted this. Lets go more people submit same feedback. I move from Android to IOS because of pro max camera and usb c is in iphone now, what a bummer, should have bought S23 ultra instead :(((

And then what? Apple knows that there's a problem. The screen is good brightness, contrast. It was not warm. I called several times apple support and asked for help. They simply couldn't help because the cameras are not good. Still stuck with the 6 SE 1 Gen from 2016 because it makes better photos than the Iphone 15 pro. I would have kept it. I had to sent mine back and they made a refund. I am so dissapointed. Really wanted a new phone.