Trade in preparation
When trading in a phone with Apple do you need to remove the screen protection and case before you send it back in the returns box
iPhone 13 Pro, iOS 16
Question marked as
User profile for user:
Jaym_8
User level:
Community Specialist
Hello Barryblue82,
When sending in a device for trade in, you only need to send in the actual device. However, if you want to send along accessories like protectors, cases, charging cables, etc. for proper recycling and disposal, you can.
Do I need to return accessories to get the full trade-in value?
You don’t have to, but you can always send in your chargers, cables, cases, and watch straps and we will recycle them for you.
Cheers!