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User profile for user: erik275
erik275 Author
User level: Level 1
8 points

iPhone not forwarding silenced calls to voicemail

My iPhone 15 Pro Max, with the latest update, will forward unanswered calls to the number I receive voicemails on with no issues.


However if the call is from a blocked or unknown number (I have silence those type turned on on my iPhone phone settings), it does not forward, and goes to my iPhone mailbox.


This is a new bug associated with my iPhone 15 or with iOS 17. Everything worked fine with my iPhone 12 and 14 up until the new phone release.


I have disabled, re-enabled carrier conditional call forwarding commands, and rebooted the iPhone.

iPhone 15 Pro Max, iOS 17

Posted on Oct 13, 2023 2:55 PM

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User profile for user: Ben_Z1
Ben_Z1
User level: Community Specialist

Oct 14, 2023 2:45 PM in response to erik275

Hi there erik275,


If call forwarding is not working as expected with unknown or blocked contacts, first ensure that you are following the steps outlined here to set this up: Set up call forwarding and call waiting on iPhone


If those are the steps you are following and you've already contacted your wireless carrier to make sure that everything looks good on their end, contact Apple Support next. They would be the best equipped to look into this behavior further. Reach out using this: Get Support


Cheers!

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iPhone not forwarding silenced calls to voicemail

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