Why is Icloud deleting emails in trash after 1 week instead of 30 days

I have settings set to keep emails in the trash for 30 days. iCloud is deleting them from the trash after 1 week. Not sure how I can change this it seems to be ignoring preferences in settings

MacBook Pro 16″

Posted on Oct 14, 2023 5:53 PM

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1 reply

Oct 15, 2023 3:07 PM in response to Theweimlady


Hello Theweimlady,


Thanks for asking about Mac Mail.


Check here: Mail > Settings > Mailbox behaviors > erase deleted messages.


If it's currently set to one month, change it to one week. Then close the settings, and restart the Mac: Shut down or restart your Mac - Apple Support


Then, log in, go back, and change it back to one month. If it's still not working properly, please contact Apple Support: https://getsupport.apple.com


Thanks.

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Why is Icloud deleting emails in trash after 1 week instead of 30 days

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