LOST access to linked GMAI, Phone Number and ALL paid subscriptions

When I bought my first iPhone eons ago, I linked my gmail account and phone number to my Apple iCloud Account. Recently, I purchased Apple Watch 9. Had problems activating & linking the watch to my account. Upon later review, I discovered billing data needed to be updated as several recurring charges had recently been denied for long termed subscriptions. After updating my billing data, I immediately discovered I no longer have access to my linked gmail address or phone number for my subscriptions. In Apple World my gmail account and phone number are listed as already belonging to someone else and that someone is me!!! Afraid my phone, watch & other Apple devices will become useless to me by next month… what can be done to retify this problem - ASAP??

iPhone 13 Pro, iOS 17

Posted on Oct 14, 2023 5:30 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 14, 2023 5:39 PM

Lostinlimbo Said:

"LOST access to linked GMAI, Phone Number and ALL paid subscriptions: [...]In Apple World my gmail account and phone number are listed as already belonging to someone else and that someone is me!!! Afraid my phone, watch & other Apple devices will become useless to me by next month… what can be done to retify this problem - ASAP??"

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Get your Credentials Changed...


Contact Apple Support:

Ask the Apple Rep to modify it over the phone. If permitted to do so, then inform to modify the Phone Numberand other credentials associated to your Apple Account, to what it should be. Important: Perform a Trial & Error login session with the Apple Rep prior to ending the phone call.

Contact ApleSupport. 

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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3 replies
Question marked as Top-ranking reply

Oct 14, 2023 5:39 PM in response to Lostinlimbo

Lostinlimbo Said:

"LOST access to linked GMAI, Phone Number and ALL paid subscriptions: [...]In Apple World my gmail account and phone number are listed as already belonging to someone else and that someone is me!!! Afraid my phone, watch & other Apple devices will become useless to me by next month… what can be done to retify this problem - ASAP??"

-------


Get your Credentials Changed...


Contact Apple Support:

Ask the Apple Rep to modify it over the phone. If permitted to do so, then inform to modify the Phone Numberand other credentials associated to your Apple Account, to what it should be. Important: Perform a Trial & Error login session with the Apple Rep prior to ending the phone call.

Contact ApleSupport. 

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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LOST access to linked GMAI, Phone Number and ALL paid subscriptions

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