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I got credit instead of refund to original payment for trade-in

I bought a new iPhone 15 with trade in. I used my Apple credit card to buy it.

The trade in evaluation finished within the time frame and I've got an email saying the value will be refunded to the original payment.

However, I've got credit instead of the refund. Please help me out to get the refund.

iPhone 15, iOS 17

Posted on Oct 14, 2023 6:16 PM

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Question marked as Top-ranking reply

Posted on Oct 14, 2023 6:26 PM

This is a user to user only forum. We are not Apple, and we cannot help you at all. You'll need to contact Apple for help with your credit. If you're in the US, you can call Apple at: 800-MY-APPLE

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I got credit instead of refund to original payment for trade-in

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