Not receiving screen time requests from one kid

Have done this 3 times and still not getting push notifications for screen time requests. The messages are going to my email.

This issue started with the 17.0 iOS update. I am very frustrated.

Kryslish Said:

"Not receiving screen time requests from one kid: [...]If I look at the phone that is not working it’s says failed afterwards and it takes you to a text message sent to my email address.[...]"

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Verify Screen Time is Set Up Correctly:

Refer to the following. The last three bullets seem to be the most applicable ones to refer to, being they are all about modifying and troubleshooting...

1. Go Here: Use Parental Controls on your Child's iPhone, iPad, and iPod touch - Apple Support
2. What's Provided:

• Set Content & Privacy Restrictions
• Prevent iTunes & App Store purchases
• Allow built-in apps and features
• Prevent explicit content and content ratings
• Prevent web content
• Restrict Siri web search
• Restrict Game Center
• Allow changes to privacy settings
• Allow changes to other settings and features
• Make changes to health and safety features

"I tried updating to IOs 17.3 and the issue still persists. But I am still getting the screen time request push notifications from one kid and not the other"

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Then Disable Screen Time. That seems to be wha is getting in the way here. Reenable it, once the update has completed.

Screen Time Being the Culprit:

Do, disable Screen Time, and then manually restart the iPhone performing all of this, once more.  Screen Time is found in Settings. IF this is not your iPhone, then you'll have to ask whoever operates this to disable it for you.



A. Disabling Screentime:

1. Go Here: Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support
2. As it Reads: "To change or turn off the passcode on your child's device, go to Settings > Screen Time and tap your child's name. Then tap Change Screen Time Passcode or Turn Off Screen Time Passcode, and authenticate the change with Face ID, Touch ID, or your device passcode."

B. Manually Restarting your iPhone:

1. Go To: Settings
2. Select: General
3. Scroll to: the Very Bottom
4. Select: Shut Down
5. Slide Finger: to the Right
6. Wait: 30 Seconds
7. Power One: the iPhone
8. Try this Once More

Kryslish Said:

"I haven’t changed the settings and I have verified screen time is sti set up correctly. I verified it’s also working from my kids phone. It’s more of the notifications not working properly."

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Troubleshooting Notifications:

Update the iPhone to iOS17:

Use a Computer:

You iPhone does not have the latest-compatible iOS version installed. So, update to iOS17. Use my User Tip:  Update your iPhone Using a Computer - User Tip

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update

Kryslish Said:

"Not receiving screen time requests from one kid"

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Getting Notifications Via Phone Only:

1. Go to: Settings
2. Tap: Messages
3. Tap: iMessage
4. Tap: Send & Receive
5. Scroll to: You can receive iMessages to and from:
6. Check: [your phone number]
7. Uncheck: [your eMail addresses]

This was in another forum, worked for me. Seems to be related to the IOS 17 update.

Settings > iMessage > Send & receive > check your email is ticked on