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Not receiving texts International roaming

Joining a new international cellular network and I am not receiving texts/SMS. No issue when Receiving phone calls

iPhone 14 Pro Max

Posted on Oct 15, 2023 3:24 AM

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Question marked as Top-ranking reply

Posted on Oct 16, 2023 7:55 AM

Problem solved by turning network selection to manual and selecting a different service provider. Calls had been received with no issues, and after switching to a network different from the one automatically selected a dozen texts immediately showed up

2 replies

Oct 16, 2023 7:30 AM in response to jim burton

Hello jim burton,


Thank you for reaching out to Apple Support Communities.


These steps should help you troubleshoot your messages issue:


"If you still need help

  • Try to restart your iPhone or iPad.
  • Check your network connection. To send a message as iMessage or MMS, you need a cellular data or Wi-Fi connection. To send an SMS message, you need cellular network connection. If you turn on Wi-Fi Calling, you can send SMS messages over Wi-Fi.
  • Check with your carrier to see if the type of message you’re trying to send, like MMS or SMS, is supported.
  • If you’re trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging. If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier might not support this feature.
  • Make sure that your device has enough space to receive images and videos.
  • Make sure that you entered the correct phone number or email address for the contact."


Additional details can be found here: If you can't send or receive messages on your iPhone or iPad


If the issue persists, can you provide a few more details? Which device and iOS version do you currently have? Were you able to access messages using your previous carrier?


Cheers!

Not receiving texts International roaming

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